Powered by NPS® & CX Benchmarks Report Get NPS scores for 1,000s of companies GET THE REPORT Add Your Score NPS Resources Net Promoter Scores What is NPS? NPS Reports NPS Blog CustomerGauge × Add a company to our Database Company Name * NPS Score * B2B/B2C * ...
NPS Scores for Top Companies (Ranked Highest to Lowest) 1. Princeton Mortgage, NPS score = 98 Princeton Mortgagewas founded in 1983 as a licensed mortgage banker and is backed by a 100+ year old multi-faceted real estate brokerage, investment, and insurance company. ...
Companies with long-term profitable growth have average NPS scores twice as high as typical companies.With Net Promoter Score you can: Identify unsatisfied and at-risk customers Segment customers by loyalty Optimise around a single customer metric Benchmark against industry and competitor scores Uncover...
Companies with long-term profitable growth have average NPS scores twice as high as typical companies.With Net Promoter Score you can: Identify unsatisfied and at-risk customers Segment customers by loyalty Optimize around a single customer metric Benchmark against industry and competitor scores Uncover...
choose a company within your industry that you admire and use their score as an aspirational benchmark. This will make your goals realistic and attainable within your own industry. Many companies share their NPS scores in research and reports, such as those from the Fortune 500, providing a us...
An increase in NPS scores over time is a great sign for your business. And an increase in the proportion of promoters, especially if it stays consistent over a longer period, is an even better one.Promoters are: More than 4x as likely to repurchase from a company. ...
Promoters are repeat customers who can help your company grow by acting as brand ambassadors and spreading the word to others. What are NPS passives? Passives are the respondents who chose scores of 7 to 8. They are typically satisfied but uninvolved and easy to win over by your competition...
Net Promoter Score (NPS) is a metric specifically developed to measure customer loyalty, judging by a customer’s likelihood to recommend a product to others. The NPS survey is specifically centered around the question: “How likely is it that you would recommend Company to a friend or colleagu...
(NPS) is a measure used to gauge customer loyalty, satisfaction, and enthusiasm with a company, calculated by asking customers one question: “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?” Aggregate NPS scores help businesses ...
Customize Band Scores Choose what ‘band’ your customer responses fall into Send With Reviews Send via SMS or email alongside review requests Get Valuable Feedback Get quantitative feedback using the 1-10 NPS survey scoring system Personalized Landing Page Custom Landing Page Include and exclude pag...