2.1. Scope of Engagements. Information collection and processing occur through various interactions, including but not limited to: (i) Customers using our services via different platforms, e.g. Website,Marketplace,Developer Program,Partner Program, Services API, or any other products, or services we...
My Live Chat equips you to offer instant, delightful support experience. With live chat, your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other agents to reduce resolution time. Agents can use features, such as canned responses...
Do you provide customer service agents? No, we do not – we only provide the software for your agents to use. Can my visitors chat with me from their mobile devices? Yes, all modern mobile browsers are supported including Google Chrome and Safari. ...
LiveChat – 高级商业版实时聊天软件和服务台软件。来自 150 个国家的超过 25,000 家公司使用 LiveChat。免费试用!
You should make your service provider aware of everything you want your customers to know about your products and services in order to ensure that they are always ready with the desired answers. You need to ensure that talking to the live chat agents on your website, for your visitors, is...
chat.agents.login string エージェントのメール アドレス。 エージェント名 chat.agents.name string エージェントの名前。 終了したタイムスタンプ chat.ended_timestamp string yyyy-MM-ddTHH:mm:ss.fffZ イベント chat.events array of object イベントの配列。 イベント テキスト ...
Easy managed interface to monitor customer needs and agents involved. Visitors like the live chat experience. Truly amazing how it has helped our school's web site. Seamless and easy setup. Date of experience: November 11, 2024 UsefulShare Geoffrey Moffett 3 reviews GB Dec 19, 2024 Redirect...
flashes to alert the agent to answer it. customagentname string specifies the custom name for an agent, if one has been set. available in api version 29.0 and later. disabletransferconferencegreeting boolean indicates whether the greeting is disabled for agents during chat transfer and chat ...
Continue reading“A Great Customer Support Tool : Live Chat” WOM has been there since ages! No, seriously! People around the globe have been dependent on the recommendations of their friends, relatives, colleagues and so on for the purchase of a thing as small as a toothpaste. With time ...
For example, a customer might be struggling to apply a discount code. With co-browsing, the live chat agent can walk them through the process in real-time. 9. Train Your Agentsto Represent Your Brand Your live chat agents represent your brand, so their training is critical. They should be...