A great live chat agent is one who has answers to all the questions that are being thrown at them and no matter how silly the concerned questions may be, they are never able to piss them off. A live chat agent should never tell a visitor to come up with sensible questions only. You ...
LiveChat – 高级商业版实时聊天软件和服务台软件。来自 150 个国家的超过 25,000 家公司使用 LiveChat。免费试用!
Within Help Center.Select the "Need More help?" button. Both options will walk you through a troubleshooter before beginning a chat with an agent. For technical issues that cannot be solved via live chat, we recommend that you open a ticket withRespondus Support....
But do make sure that the chat does not starts in an intrusive manner which may force the user to manually close the chat so that he is able to continue browsing. Offline mode –This is the circumstance when there is no chat agent online. Here it is up to your business to choose ...
In this task, you set up basic chat routing with a new workstream. This setup allows users to chat with a bot user initially and then route to a live human agent in the proper situation. You complete the following tasks: Create a new channel and workstream. ...
Depending on your particular business, most agents will be able to handle between two and five chats at the same time when trained and comfortable. For the most efficient chat queue, it’s better to have one agent working with four customers than four agents dealing with four chats. ...
import { createFullscreenWidget } from ‘@livechat/agent-app-sdk’; createFullscreenWidget().then(widget => { // do something with the widget }); Widgets (IWidget) All widgets share a common interface. on(eventName: string, eventHandler: (data: any) => void): void) - registers the...
Learn more about creating acustomer agentorrule-based chatbot. You can also create a live chat for your Facebook Messenger account. Learn how tocreate a chatflow for Facebook Messenger. Set up your chat widget If this is your first time creating a live chatflow, you'll be prompted to set...
In this task, you set up basic chat routing with a new workstream. This setup allows users to chat with a bot user initially and then route to a live human agent in the proper situation. You complete the following tasks: Create a new channel and workstream. ...
youtubelivechatyoutube-chat UpdatedJul 24, 2021 Python Tiledesk/tiledesk-dashboard Star255 Code Issues Pull requests Tiledesk is the open source AI agent builder, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alternative to...