Everything you need to deliver exceptional customer service management and scale your customer support. Try Jira Service Management for free.
适用于客户服务的 Jira Service Management 将开发、运营和客户服务团队整合到一个平台上,以便更快地解决支持案例,并提供卓越的客户体验。 免费试用 加入演示 加快跨团队工作流 如果您的开发团队和支持团队对客户没有共同的了解,那么是时候做出改变了。Atlassian 的平台可将您团队的工作统一起来,并允许工作在整个...
Jira Service Management gives you dedicated ITSM features on top of Jira Explore all features Customer portal Anyone can ask for help without having to know what a story or epic is. No Jira license needed to raise, track, and comment on requests. Self-service Add Confluence as a ...
Learn how to add customers to your Jira Service Management, remove customers from a project, or deactivate their license.
Learn how you can use Jira Service Management to easily receive, track, manage, and resolve requests from your team's customers.
We are trying to implement SAML SSO so that our customers don't need to sign-in in the customer portal. I'm currently testing the setup of SAML in a free...
Ideal for teams, our Customer Service Template sets the stage and enables you to quickly deliver exceptional service experiences to your customers.
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“We needed to move towards a more customer-centric approach on ITSM. Jira Service Management helped us meet our target while saving time and money.” JOSE LUIS LIZÁRRAGA CASTRO, IT SUPPORT ENGINEER, ENGIE MEXICO 67% reduction on license costs from switching to Jira Service Management 200 ho...
Jira Service Management offers out-of-the-box templates, workflows, and automations for business teams from HR to facilities to make work easier.