Self-service Add Confluence as a knowledge base so customers can self-serve with FAQs and how-to articles. Multi-channel support Provide support wherever your customers are. Whether it's email, widget, or chat, it's easy for your customers to get the help the need. Automate repetitive ...
Help Atlassian put an end to Bad Service Management by switching over to Jira Service Management. Learn more about our limited-time promos. Reimagining ITSM Jira Service Management customer case studies Download the eBook to learn how customers of all industries and sizes modernized IT service ...
习惯了旧方式,对于表单这种只用在客户调研的工具不适应和抵触,在传播 Jira Service Management 和 Confluence 方面,我们花费了大量时间在公司内部做了深入沟通,帮助员工实现了从国内视角转化为全球布局的思想转换。 多语言提升:我们不再局限于使用中文,相反从使用 Jira Service Management 和 Confluence ,我们对于内部工具...
自采用 Jira Service Management 以来,Atlassian 用户数量稳步上涨 21,000 仅在第一年就提交了工作场所改善建议 关于Össur Össur 是全球领先的创新出行解决方案提供商,Life Without Limitations® 是 Össur 的注册商标,其中蕴含了帮助使用者摆脱限制,畅享无限自由的目标。50 多年来,Össur 致力于为人们的健康...
Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software PinkVERIFY™ Forrester Gartner Service management that scales with your team Whether you’re a startup trying to manage incoming requests, a growing team standardizing your service management pra...
Jira Service Desk vs. Jira Service Management Jira Service Desk was created in 2013 after we noticed that nearly 40% of our customers had adapted Jira to handle service requests. In 2020, we introduced Jira Service Management to further empower development, IT operations, and business teams to ...
Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software PinkVERIFY™ Forrester Gartner Service management that scales with your team Whether you’re a startup trying to manage incoming requests, a growing team standardizing your service management pra...
requests, and track the status of existing requests. InJira Service Management, an IT service portal corresponds to each service desk. You can find the equivalent of a self-service portal in Jira Service Management in the help center, which aims to provide simple access to its customers. ...
“With Jira Service Management, we can move at the speed of the industry, support our customers, and deliver real business value.” Carol Johnson, IT Director, The Telegraph Media Group ←→ See what industry analysts and customers say about us ...
ForHelp Centers using Approved Domains to create Internal Customers,the new “Customer” role will be assigned to your customersrather than inheriting access settings from other products and making inferences for Jira Service Management. Will these changes increase the a...