软件能力成熟度模型(Capability Maturity Model For Software ,简称CMMI,是由美国卡内基梅隆大学软件工程研究所(CMU SEI)研究出的一种用于评价软件承包商能力并帮助改善软件质量的方法,其目的是帮助软件企业对软件工程过程进行管理和改进,增强开发与改进能力,从而能按时地、不超预算地开发出高质量的软件。 讨论: 通过实施...
Collection of best Specially Provides quantifiable CMMI mainly focus 25 processes practices for software developed goals, practices and on processes, Area development, production for software approach for “What ”to customers, quality of Specific integration suppliers development, do without Being ...
软件能力成熟度模型(Capability Maturity Model For Software ,简称CMMI,是由美国卡内基梅隆大学软件工程研究所(CMU SEI)研究出的一种用于评价软件承包商能力并帮助改善软件质量的方法,其目的是帮助软件企业对软件工程过程进行管理和改进,增强开发与改进能力,从而能按时地、不超预算地开发出高质量的软件。 讨论: 通过实施...
IT admins must be cautious about how management interprets and implements ITIL. It's an industry standard, but that doesn't mean it solves internal personnel or compliance issues. Its implementation guides can make process development easier, but they don't necessarily account for more innovative ...
It starts with the purchase of theITILeither as a PDF, or a hard copy, or through an online subscription. Then there is the cost of training which varies every year. The course leading to Initial Foundation Certificate ideally takes place for two days while the duration of the courses that...
18、施Facilities management 设施管理Failure 故障,失效Fall back 后备方案Fault 故障,缺陷Fault tolerance 容错(性)Fault Tree Analysis (FTA) 故障树分析法Financial management for IT services IT服务财务管理Financial year 财务年度First Line Support 见“一线支持”First time fix rate 首次修复率Fix 修复Fix note...
Accountability for decisions 决策问责制 7 Accounting 核算 8 Action 行动 9 Active Monitoring 主动持续监[url=]测[/url][KY1] 10 Activity 活动 11 Ad hoc 应对式 12 Adaptive system 自适应系统 13 Agile Agile 14 Agreed Service Time 约定的服务时间 15 Agreement 协议 16 AIOps AIOps ...
forMasterDegreeofEngineering DistributedITServiceSupportPlatformBasedonITIL UniversityCode: 10248 Author: WeiYan StudentID:1070379037 Mentor1: ShenBeijun Mentor2: Field: SoftwareEngineering DateofOralDefense: 2010-01-12 SchoolofSoftware ShanghaiJiaotongUniversity Nov.,2009 I 基于ITIL的分布式IT服务支持平台 摘...
for improvement. DevOps also encourages the concept of “fail fast, learn fast,” where failures are seen as learning opportunities rather than drawbacks. However, DevOps does not provide strict governance mechanisms and organizations need to balance agility with the need for stability and compliance...
a software development service creates a new application for the service consumer. 当提供者交付服务时,他们会为服务消费者创建新的资源,或者调整现有的资源。例如: 1) 培训服务提高了消费者员工的技能 2) 宽带服务允许消费者的计算机进行通信 3) 汽车租赁服务赋能消费者的职员拜访客户 ...