ITIL 4 is designed to help IT admins navigate the ins and outs of theFourth Industrial Revolutionand provide guidance for the role of IT management in a service economy.ITIL 4 accommodates newer approaches, such as DevOps, automation, containers, microservices and the cloud. It also emphasizes...
ITIL equips businesses with the tools to adapt quickly to market changes, transforming challenges into opportunities. It fosters a proactive approach, allowing organizations to stay ahead of the curve and maintain a competitive edge. IT asset management Every IT component, be it a software license...
ITIL (Information Technology Infrastructure Library) is widely recognized as the most widely accepted approach to IT service management worldwide. Visit now!
If the nervous system evolves, the entire company organism evolves. Thanks to the EasyVista platform, a unified vision of IT processes and services is achieved, incorporating the best ITIL practices. All without headaches. In a simple way and tailored to the individual company, both large and sm...
One of the most essential parts of ITIL is the configuration management database (CMDB), which provides the central authority for all components—including services, software, IT components, documents, users and hardware—that must be managed to deliver an IT service. The CMDB tracks the location...
One of the most essential parts of ITIL is the configuration management database (CMDB), which provides the central authority for all components—including services, software, IT components, documents, users and hardware—that must be managed to deliver an IT service. The CMDB tracks the location...
A service request management in ITIL consists of several steps, including the following: When an employee contacts you to submit a service need, the Service request management procedure in ITIL starts. This phase can be done with several mediums. The service request software assists wi...
Lifecycle Perspective: The ITIL framework acknowledges that services have a lifecycle, and service management is crucial in each stage. This comprehensive view ensures services are designed, transitioned, operated, and improved effectively. Continuous Improvement: Service management involves the ongoing effort...
Real-time configuration change detection Provide real-time configuration change detection and automation of compliance frameworks, such as Sarbanes-Oxley (SOX), Information Technology Infrastructure Library (ITIL), and Payment Card Industry (PCI) data security standards. Oracle Configuration Management Pack ...
Ever found yourself grappling with glitchy software? Chances are, you've been a part of the ITIL incident management process, a cornerstone of IT service management (ITSM). This guide is your deep dive into the world of ITIL incident management. We'll dissect the process step-by-step to...