As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements....
For more information about the differences between the different widget types, see Widget feature comparison.To create a widget, see the appropriate section for the type of widget you want to create.Expand AllVersion 2 Version 1.1 Version 1.0 Third Party ...
β 尽管Genesys Cloud 的 WebRTC 实施使用 TLS 和 SRTP 进行信令和媒体安全,但安全模式与普通 VoIP 不同。 更具体地说,WebRTC 使用 SRTP 来保护媒体流,Genesys Cloud 使用 TLS 来保护信令。 此外,WebRTC 不会在 SIP 消息中传输 SRTP 密钥材料,而是使用 DTLS 进行密钥建立。 因此,WebRTC 更加安全,因为即使捕...