1.After office hours, reservation lines should be automatically forwarded to Front Desk for handling. 在工作时间以外的预定工作应该自动交给前台处理。 2.Operator should transfer all incoming reservation calls to front office handling after office hours. 在工作时间以外接线员应该把预定电话转接到前台。 3....
文档标签: guest room hotel not card check One number Front request 系统标签: reservation office sop 酒店 allotment guest SOLhotelsFrontOfficeS.O.P索尔酒店 前厅部SOP 1、Makingareservation Thereservationofficeisthemainprofitcenterwithinanyhotel.Therefore,theoverallobjectiveforanyreservationofficeistosellthe...
1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。 3. 本站RAR压缩包中若带图纸,网页内容里面会...
74.SOP: Standard Operating Procedure 75.Split:分(帐)/同一位客人连续两个预订 76.Stay Over:过夜 77.Traveller's Cheque:旅行签证 78.VIP: Very Important Person 79.Waiting Room:客人已经到店在等待房间 80.Waiting List:客人在等待预订确认(载客满情况下出现) 81.PCR: Priority Club Rewards 82.Walk In...
酒店行政架构•1董事会(boardofdirectors)2董事长室(officeofthechairman)3总经理室(generalmanager‘office)4.1前厅部frontoffice•4.2客房部houseke..
前厅部组织结构图FRONT ANIZATION CHART 前厅部经理 1Front Office Manager 1 夜班经理 1Night Manager 1前厅部副经理 1AFOM 1 接待处经理 1Reception Manager 1宾客服务中心经理 1GSC Manage
想预览更多内容,点击免费在线预览全文 免费在线预览全文 国际酒店前厅部行李服务操作程序FRONT OFFICE Bell Service SOP PAGE 酒店管理之家 STANDARD OPERATION PROCEDURE Policy No.: FO026 Department: Front Office Section: Bell Service Prepared by: Signature: Issued by: Signature: GM approval: Signature: Effe...
国际酒店前厅部行李服务操作程序FRONT OFFICE Bell Service SOPSTANDARD OPERATION PROCEDUREPolicy No.: FO025Department: Front OfficeSection: Bell ServicePrepared by:Signature: Issued by:Signature:GM approval:Signature:Effective Date: August 2003Supersedes:Distribution: SOPBicycle Hiring Procedures租用单车程序Purpos...
Häftad, 2013. Pris 214 kr. Köp Hotel Front Office Training Manual with 231 Sop: Professional Front Office Management Guide for Hoteliers & Hospitality Students (9781490969909) av Hotelier Tanji på Bokus.comHotelier Tanji
How to Improve Front Office Operations in Hotels? Every task in the hotels has a predefined SOP. However, with time, it needs to be upgraded. Talking about current practices in hotel front office operations, they need to be updated in the terms of technology as we...