Does the 30 days start at the close of auction or when the feedback is sent? Because the sale was in June and the negative feedback l don’t think was put in until mid August. I put in the revision request last week. So I may have just gotten in under the wire if it goes off...
As you did not reply to my emails I decided for the first time in my ebay history to leave negative feedback. Now, after your explanation and money refund, I recognize that you are a very honest seller. Please let me know what you would like me to do in order to cancel the bad fe...
The process for asking a customer to change or remove their negative feedback is fairly simple. From either eBay’s “Feedback Forum” page or from your account’s “Feedback Profile,” click on “Request Feedback Revision.” Once there, select the instance of feedback you want removed or...
they will notify you of the buyer's decision immediately by email. If the 10-day window expires with no response from the buyer, Ebay will notify the seller by email that the Feedback Revision Request has expired. Sellers can only submit one...
You can ask any buyer to revise or remove their negative feedback, but there’s a catch. You can only request five revisions for every 1,000 pieces of feedback you receive in a year. eBay saysit limits the number ofrevision requests, so sellers will provide greateCommerce customer service...
It's also worth noting that if you address the cause of a negative review or rating shoppers can add follow-up comments. You can also send them a Feedback Revision Request which allows them to edit their feedback. However you should contact customers before doing this as you can only issu...
no reason to let false feedback slip through, when you can have it removed by eBay. You can report false feedback and explain the situation, asking for it to be removed. In the case that the customer had a legitimate issue that you resolved, you can also request a feedback revision. ...
具体做法为:(1)首先要联系买家,了解造成中差评的原因,然后与买家沟通并解决问题;(2)进入“FeedbackForum”(评价反馈论坛)页面,在“Feedbacktools”模块中点击“RequestFeedbackrevision”,进入“修改中差评”页面,如图7-10所示。 (3)在“修改中差评”页面,点击需要修改评价的订单,在“Givethebuyerareason”下方选择...
Feedback Request Reach out to the buyer if you feel that the buyer has given you unfavorable feedback. Together, you can try to resolve the issue and find a solution. Send a request for feedback revisions to the buyer once you are satisfied. The negative feedback will be removed as soon...
Sometimes, a buyer may give you negative or neutral feedback entirely by mistake. If this happens, you can contact them via the automated feedback revision process above. But if that request is ignored, then you can contact eBay later on to ask them to amend or remove the feedback accordi...