He claimed bearing was bad, when returned we found it was not bad at all, I even relisted the item as it is not defective. eBay denied the feedback removal. Anyway, if buyers can leave negative feedback even after a return is accepted, then sellers are once more held hostage to the ...
Few days ago got a negative feedback from a customer who won’t auction never paid for the item but was able to leave a negative feedback saying never got the item!!! I guess eBay is too busy sucking all the money from sellers to take care of this issues that are completely unaccepta...
If you want to remove negative feedback, eBay, to its credit, actually makes the process pretty straightforward. eBay negative feedback removal (which is outlined more thoroughly in the main text here) starts with asking the customer to remove it, and ends in reporting it/them to eBay. But...
eBay 上不允许使用威胁、攻击性语言和仇恨言论。 为确保 eBay 用户在 eBay 上获得积极的体验,我们不允许用户采用威胁,或使用我们认为带有侮辱性、攻击性或仇恨的相关语言。 政策有何规定? 严禁在我们的公共留言板(如我们的讨论区、小组和其他社区区域)或信用评价评论上使用任何方式(包括通过电子邮件、会员之间的沟通)...
发送了信用评价修改(feedback revision)给买家,但买家没找到链接,我应该怎么做? eBay会为这种情况帮我删除中/差评吗? 一般情况下,如果卖家成功发送评价修改链接,买家可以通过eBay message>From eBay查找。如果未能成功找到链接,卖家可以联系我们的客户服务,eBay会根据具体交易情况判断能否移除。
大多數交易都能順利進行。只要你能遵守銷售守則,並確保你刊登的物品有存貨、在發生問題時與買家共同解決問題,以及在指明的處理時間內寄出物品,便能夠為買家提供良好的體驗,提高顧客回購率。
In addition to the removal of negative/neutral feedback, eBay sellers also automatically receive special rewards: If an item is shipped with same day or 1 business day handling with the tracking uploaded within 1 business day of receiving payment and the item is delivered to the shipping center...
If you receive feedback that you think is unfair or unwarranted, be aware that you can only request its removal in the following cases: Breaches of eBay policy Unpaid items A buyer leaves feedback on a transaction with a case decided in the seller’s favor Customer mistakenly leaves negative...
It's also worth noting that if you address the cause of a negative review or rating shoppers can add follow-up comments. You can also send them a Feedback Revision Request which allows them to edit their feedback. However you should contact customers before doing this as you can only issu...
You can always respond to the feedback a person leaves for you and if you get a negative do so. As long as you respond with just the facts, no swears, no flames, and no threats, 99% of all Ebayers will be able to tell who was right and who was in the wrong. 9) Read the ...