Buyer left negative feedback after I told him he lied about the return to avoid paying return shipping. eBay granted the refund and I got to keep funds because he either tried to use the part, or was dissatisfied it did not have a clutch lining (picture as such). He claimed bearing wa...
If you opt to ignore negative comments, it could lead potential buyers to assume that you don’t care about your customers or any concerns that they have, which could severely damage your eBay business. So it’s not a question of whether you should respond to negative feedback, but how. ...
1. Respond to negative feedback Where it can’t be removed or improved, you should always respond to negative eBay reviews. Be professional and polite in your response. If there is a mistake on the buyer’s behalf, explain this clearly. If the problem was your fault, apologize and say w...
Important!RespondToFeedbackcannot be used to automatically leave responses to negative feedback as this is not in accordance with eBay policy. For more information about using this call, refer toRespondToFeedback.
Few days ago got a negative feedback from a customer who won’t auction never paid for the item but was able to leave a negative feedback saying never got the item!!! I guess eBay is too busy sucking all the money from sellers to take care of this issues that are completely ...
awe can send out a EBAY Email of cancel the negative feedback,you can to cancel the negative feedback.we will to return the payment for you after you can to cancel the negative feedback. 在您能取消负反馈之后,我们可以派出取消EBAY电子邮件负反馈,您可以取消消极feedback.we意志退回付款为您。
Reputation on ebay has been good, I can not affect my store for a transaction, the one time I sent the wrong color to get negative feedback, I am willing to accept this negative feedback, but you leave a negative feedback it is unreasonable to ...
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Respond Publicly to Negative Feedback Even if you can’t get a piece of negative feedback removed or changed, you can still protect your brand’s reputation. One way to do this is to make sure you respond to each and every bad review you receive with a comment. But be careful, don’...
Reputation and e-commerce: eBay auctions and the asymmetrical impact of positive and negative ratings This analysis explores the impact and nature of reputation as related to e-commerce by looking at the importance of a seller's reputational rating on the f... SS Standifird - 《Journal of Ma...