If you opt to ignore negative comments, it could lead potential buyers to assume that you don’t care about your customers or any concerns that they have, which could severely damage your eBay business. So it’s not a question of whether you should respond to negative feedback, but how. ...
It was my understanding buyers could not leave negative feedback if a return was accepted. Buyer left negative feedback after I told him he lied about the return to avoid paying return shipping. eBay granted the refund and I got to keep funds because he either tried to use the part, or ...
Buyers often do jump to leaving negative feedback with contacting the seller first. You could reach out to the buyer and see if you can get him to do a feedback revision but i honestly think that would be a waste of time. I would just respond with a short non-emotional reply that wi...
Using RespondToFeedback, applications can allow users to reply to feedback that has been left for them or post follow-up comments to feedback that they have left for other users. Replies to feedback are typically left in response to neutral or negative feedback, where the user for whom fe...
awe can send out a EBAY Email of cancel the negative feedback,you can to cancel the negative feedback.we will to return the payment for you after you can to cancel the negative feedback. 在您能取消负反馈之后,我们可以派出取消EBAY电子邮件负反馈,您可以取消消极feedback.we意志退回付款为您。[...
Reputation on ebay has been good, I can not affect my store for a transaction, the one time I sent the wrong color to get negative feedback, I am willing to accept this negative feedback, but you leave a negative feedback it is unreasonable to ...
Respond Publicly to Negative Feedback Even if you can’t get a piece of negative feedback removed or changed, you can still protect your brand’s reputation. One way to do this is to make sure you respond to each and every bad review you receive with a comment. But be careful, don’...
Self-selection, slipping, salvaging, slacking, and stoning: the impacts of negative feedback at eBay Analysis of usage history for a large panel of eBay sellers suggests that both seller and buyer behavior change in response to changes in a seller's feedba... T Khopkar,L Xin,P Resnick - ...
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If a buyer demands a refund while refusing to return the item, you don’t have much to worry about beyond negative feedback. eBay requires them to return the item for a refund.PayPal Seller Protectionwill also protect you from chargebacks as long as you have confirmation of delivery. ...