There is no need to argue with the buyer. They have a right to return the part. As far as the negative itself you need to make your listings 30 days returns seller pays for shipping back for Ebay even to consider removing your feedback. You have buyer pays for shipping back. That's ...
So it’s not a question of whether you should respond to negative feedback, but how. Responding appropriately If you receive negative or neutral feedback, it is worth explaining the situation. That means you can smooth things out with the unhappy buyer, while ensuring that future customers wil...
i didn’t get paid for the item after 2 days buyer ask to cancel the transaction I did agree since it was obvious he wasn’t going to pay. apply for an appeal to the nasty decision and still waiting!!! Message 3 of 8 latest reply 1 Helpful Reply Negative feedback removal wast...
For this reason, you should only use these requests when dealing with negative feedback, rather than neutral feedback. You should also only send them to customers who are definitely willing to update their previous feedback, so contact buyers before sending them a revision request. Reach out to...
It’s also important to reach out privately to any unsatisfied customers. Any time you receive negative feedback, contact the buyer to find out what the problem is and how you can help. Not only will this go a long way toward ensuring repeat business for your brand, it may also inspire...
We are sorry to see that you left a negative (or neutral) feedback relating toyour recent purchase experience from our store. Please contact us at anytime sothat we can find out why you were unhappy and solve your problems. Wewishthatyou revise your feedback into a positive one for us...
Buyer User ID: buyid Seller User ID: sellid Once the item arrives in satisfactory condition, please leave good feedback for me, your recognition is our power to move forward. Considering that I always ship item within 24 hours after receiving your payment, I sincerely hope you could rate ...
然而,一般情况下很少有大卖家会让事情发生到这种鱼死网破的地步,买家只要在沟通中威胁说打算给negative feedback就足够了,而个人卖家一般对差评不是太在乎。 八、维权案例分享 既然提到退运,最后分享一个我碰到的比较复杂的案子,这个案子包括了海关要求退运、ebay管理漏洞以及向客服申诉等要素,挺有参考价值。
You know we are the honest seller and I do promise that I will try my best to help you solve the problem. Please don't leave the neutral/negative feedback, low stars or open the case for us, is it okay? Looking forward for your quick reply!
In addition to the removal of negative/neutral feedback, eBay sellers also automatically receive special rewards: If an item is shipped with same day or 1 business day handling with the tracking uploaded within 1 business day of receiving payment and the item is delivered to the shipping center...