通过本次更新,卖家可以从卖家中心或My eBay查看和管理所有退货、“物品未收到(Item not received)”请求、交易取消、付款纠纷和eBay退款保障(eBay Money Back Guarantee)申诉,而不再需要专门前往纠纷调解中心(Resolution Center)。 今后,卖家在卖家中心的“订单(Orders)”选项卡和My eBay的“已售物品(Sold)”选项卡...
您可以在My eBay的“已售出物品(Sold)”部分、卖家成绩表(Seller Dashboard)、以及纠纷处理中心(Resolution Centre)跟踪退货请求。任何“物品未收到(Item not received)”纠纷都在“纠纷调解中心”中进行查询。 我们建议您使用用户间的留言系统与买家沟通,这样我们可以保留沟通记录。请务必将留言中您提供给买家的信息也...
您可以在My eBay的“已售出物品(Sold)”部分、卖家成绩表(Seller Dashboard)、以及纠纷处理中心(Resolution Centre)跟踪退货请求。任何“物品未收到(Item not received)”纠纷都在“纠纷调解中心”中进行查询。 我们建议您使用用户间的留言系统与买家沟通,这样我们可以保留沟通记录。请务必将留言中您提供给买家的信息也...
您可以在My eBay的“已售出物品(Sold)”部分、卖家成绩表(Seller Dashboard)、以及纠纷处理中心(Resolution Centre)跟踪退货请求。任何“物品未收到(Item not received)”纠纷都在“纠纷调解中心”中进行查询。 我们建议您使用用户间的留言系统与买家沟通,这样我们可以保留沟通记录。请务必将留言中您提供给买家的信息也...
主要是Item Not Received(物品未收到纠纷)和Item Not As Described(物品与描述不符的纠纷); ●“Shipping labels”(运送标签) 目前只适用于使用“eBay Labels”发货的卖家; ●“Archived”(存档订单) 对于已存档的订单,最多可保留4个月的记录。 ●“Return Preferences”(退货偏好设置) ...
Now I not only have to “return” an item I never receive, I also have to provide photos of an item I never received before I can process a return. @asinyne Don't worry about the photo so much. eBay is not going to prevent you from getting a refund due to that photo....
this order is shipped out right after you paid. however, the usps do not provide a tracking number instead of the delivery confirmation number.if you don't receive the item in 10 days since you paid. we will believe the item is lost in transporation. and we will give u refund or ...
Does an ebay refund affect the destiny / processing of item not yet shipped from IL Hub? I have a question about refunds and how do they affect the destiny of the item not yet received from the IL Hub..If the est delivery date comes and passes without me receiving the item (shipped ...
I had a similar case where eBay told me to refund a buyer because of an item not received (late delivery) and wouldn’t you k know it (gosh golly gee whiz) the item was delivered the very next day. eBay CS told me to refund him “failure to do so will get you a defect on you...
Is not this enough that the buyer refuses to pay for the tracking and goes the cheap route, then opens an INR (Item Not Received) case claiming they didn't get the item and I lose all. At what point in time do the buyers have to taken responsibility for their actions?