An eBay buyer who wants to return an item they ordered—or worse, one who wants a refund without returning it—is always a pain. However, returns and refunds are part of the business. Knowing how to handle even the most unusual requests will help you keep your stress low and your feedb...
"Hi , I am sorry to hear that , and I don't have a problem with refunding your money , but how can I refund the money of an item I can't get back. I am sorry but that does not make any sense to me. If you return the item , then I can try to sell it as used if it ...
but how can I refund the money of an item I can't get back. I am sorry but that does not make any sense to me. If you return the item , then I can try to sell it as used if it is as bad as you say . "
As to processing the claim, as you have learned the hard way, ignoring it is not the answer. Because you did not respond in 3 days, the buyer asked Ebay to step in and they forced you to refund without returning the item. Now on Ebay for buyers filing an INAD, they have to submit...
Refund Method returnPolicies.refundMethod string If a seller indicates that they will accept buyer returns, this value will be set to MONEY_BACK. Return Instructions returnPolicies.returnInstructions string This text-based field provides more details on seller-specified return instructions. Return...
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.The seller will have 3 days to accept the return and pay return shipping or refund without returning.If they don't, return to the case on day 4 and ask Ebay to step in...
Return an item for a refund For sellers: Help a buyer with an item that hasn't arrived How to handle a return request Coverage, eligibility requirements, and exclusions eBay Money Back Guarantee applies when: The buyer doesn't receive an item ...
To those who refund without requiring a return. Sellers beware... We just had a customer open a return saying that the wrong item was sent. He said he ordered one size and received a different size. He included a picture (dumb **bleep**). The picture is so obviously altered. The siz...
6.What shipping methods can we choose when returning goods? Depending on the items you're returning and the reason for your return, your shipping methods may vary for your return. 7.When can I receive a refund? We will process the refund for you as soon as possible. Please refer to the...
To be eligible for a refund or exchange, the product must have been purchased through eBay and shipped from one of our warehouses in the U.S., Australia, Canada, Hong Kong, India, or the United Kingdom. Paypal is not accepted as payment by eBay when returning an item. You'll need ...