Buyer claims “wrong item sent” while they receive exactly what is pictured and described. They further state in the explanation that they need different part number for their car. Buyer has 1 feedback that I left it looks like some revenge or attempt to lower my sales. They opened ...
Keep the packing and item you received back but damage claims are difficult to win. You can file a claim at the following. https://www.usps.com/help/claims.htm You ship these in a USPS flat rate envelope which may be inadequate as far as providing enough protection for the item ...
The item received by the buyer doesn't match the listing, for example: The seller sent the wrong item, or The item arrives broken, damaged, or faulty The seller doesn't fulfill their return policyas stated in the listing As a buyer, for your transaction to be eligible for eBay Money Ba...
If eBay or eBay’s third party service providers determine, after your Buyer has purchased an EIS Item, that the EIS Item is ineligible for the Program or cannot be sent to your Buyer (for whatever reason), eBay and its affiliates shall have the right to cancel your sale of the EIS Ite...
What happens if there is no available tracking, the buyer claims he shipped the item back—but I never received it? Because eBay is not able to help sellers locate or recoup items that do not contain tracking through the eBay return process, we strongly recommend you use trackable shipping ...
But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay. When the buyer contacts the seller to say they didn’t receive the item, the seller claims the tracking information shows the item was...
Later on I called again and pointed to the conversation in which the buyer admits he bought the wrong item and needs to cancel. I also pointed out that he was alleging non-working condition based on a superficial cosmetic defect. Pointed out I received and retested the item and it worked ...
However if the freight company (ex.FedEx or UPS) deems the package as lost, we will ship out a replacement of the same item. Please remember we will only ship out a rep 33、lacement if the freight company claims it as lost.B显示在发货途中,但较长时间未有产品新动态更新。针对30美金以下...
First and last time I will use ebay. Ordered an item, created account and 2 weeks later still cannot log in. Received wrong item, cant send it back. Called about 50 times and barely reached anyone. The worst customer service I have yet to experience. ...
What has made me even more angry is that it has taken this person 49 days to file a item not as described case? I really do not know what to do now, should I reply to the buyer? I have tried contacting PayPal but their claims department is closed right now and I just want ...