管理Customer Service 使用代理应用为客户提供服务 随时在任何设备上均可用 Customer Service 应用中的辅助功能和隐私 开始使用 Customer Service 提示 若要免费试用 Dynamics 365 Customer Service,可注册参与30 天试用。 探索Copilot,这是一项可在 Customer Service 中显著提高代理工作效率的功能。
欢迎使用 Dynamics 365 Customer Service 新变化 新增功能 培训 培训 概念 故障排除 实施 试用/购买/预配 试用Customer Service 购买Customer Service 预配渠道 设置 管理和开发 自定义 配置Copilot 功能 管理Customer Service 中的 Copilot 功能 在Copilot 窗格中启用功能 ...
将Apple Messages for Business 和 Google's Business Messages 设置为 Dynamics 365 Customer Service 中的渠道 1 小时 9 分钟 模块 14 单元 重要 对生成式 AI 进行大量投资并增强整个 Microsoft Copilot 的集成之后,Power Virtual Agents 功能和特性现已成为Microsoft Copilot Studio的重要组成部分。
ExploreCopilot, a feature that significantly enhances agent productivity in Customer Service. Welcome to Dynamics 365 Customer Service! We're delighted to offer you a suite of capabilities to ensure your business can deliver the best customer service experience possible to your customers. We believe ...
Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact™ of Microsoft Dynamics 365 Customer Service, February 2024. [2] Gartner, Magic Quadrant for the CRM Customer Engagement Ce...
Easily connect Dynamics 365 applications with the systems and tools you already use to add and extend capabilities for your existing solutions. How Siemens added Dynamics 365 Field Service Connect solutions end to end Accelerate your business growth with connected business applications to optimize you...
Enter the era of AI-powered business with Dynamics 365—CRM and ERP business applications that connect your teams, processes, and data.
Dynamics 365 Customer Service includes highly capable and configurable automation that supports Case Management. Examples are automated / unified routing, business process flows for specific Case types, knowledge base content attributions, queue and user assignments, customer servic...
Customer Service 和 Customer Service 全渠道的见解仪表板能帮助您更好地了解有助于改善贵组织客户服务的不同因素。 贵组织的支持案例的图表、关键绩效指标 (KPI) 和可视化明细与 AI 生成的关于案例、代理和主题的见解相结合,有助于呈现整体趋势。见解仪表板涵盖 Customer Service、Customer Service 全...
Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact™ of Microsoft Dynamics 365 Customer Service, February 2024. [2] Gartner, Magic Quadrant for the CRM Customer Engagement Ce...