CloudCC CRM is a highly professional customer relationship management company. A customer relationship management (CRM) system can not only help your team become more efficient, but also improve customer satisfaction.
客户关系管理(Customer Relationship Management, CRM) 相关知识点: 试题来源: 解析 客户关系管理(Customer Relationship Management, CRM)系统是企业中跨部门整合的信息系统。它以外部资源―客户为中心而建立,旨在提高企业对客户的关注程度,改善企业与客户之间的关系。【答案解析】:参见教材P73。
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management客户关系管理生命周期管理客户服务经营模式决策支持决策依据市场信息营销活动基础信息CRM是以销售为中心转向以客户为中心的经营模式的变革,一般包括销售,营销,客户服务和决策支持等分系统,从而为企业的营销活动提供有效的市场信息与决策依据.CRM系统功能包括客户基础信息,市场综合分析,客户分析,项目生命周期管理和客户...
客户关系管理(CustomerRelationshipManagement,简称CRM)是一种企业策略,旨在通过优化与客户间的互动,提升客户满意度、忠诚度,并最终实现企业收益增长和市场竞争力的增强。CRM系统集成了技术、流程和人员三个方面,帮助企业更有效地管理与客户的全生命周期关系,从潜在客户发掘、销售转化、客户服务到长期维护等各个阶段。 A....
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business. CRM technology helps companies stay connected to customers, streamline processes, an...
CRM stands for customer relationship management. CRM software is technology that analyzes and manages customer interactions and data throughout the customer lifecycle, thereby building better customer experiences, better customer service, and better business relationships while increasing revenue....
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business. CRM technology helps companies stay connected to customers, streamline processes, an...
顾客关系管理（CRM, Customer Relationship Management ）是企业电子化工作中，很重要的一环，其宗旨是企业以满足顾客满意为目标，使能在市场上维持竞争力。内容 CRM的定义，就是导入资讯系统，以规范企业与顾客来往的一切互动行为与资讯，为有效管理企业的顾客关系，应针对所有的顾客进行分层化区隔与差异化服务，并建立...