顾客关系管理(CustomerRelationManagement,简称CRM) 相关知识点: 试题来源: 解析 起源于20世纪80年代初的“接触管理”(ContactManagement),即专门收集整理顾客与企业相互联系的所有信息,借以改进企业经营管理,提高企业营销效益。它既是一种市场导向的企业营销理念,同时也是面向顾客优化市场、服务、销售业务流程,增强企业部门...
Customer relationship management (CRM) serves to enhance a customer’s overall experience. The term refers to an organization’s principles, practices, and guidelines that it follows when interacting with its customers.
Customer Report Management 相关知识点: 试题来源: 解析 A。“CRM”是“Customer Relationship Management”的缩写,即客户关系管理。“Customer Relation Management”是客户关系管理(表述不太准确);“Customer Resource Management”是客户资源管理;“Customer Report Management”是客户报告管理。
CRM，英文Customer Relationship Management的缩写，中文全称为客户关系管理。通常情况下，人们用CRM直接表达...
Customer Relationship Management (CRM) helps companies to gain an insight into their customers and their buying behaviour.
CRM系统，即客户关系管理（Customer Relationshop Management）系统，是一种用于管理和分析客户互动和数据的...
客户关系管理的英文是什么 客户关系管理用英语怎么说 客户关系管理怎么读 拼音:,拼音 [kè hù ɡuān xì ɡuǎn lǐ] 客户关系管理翻译:客户关系管理的英文 customer relationship management (CRM) 表示客户关系管理。 客户关系管理的意思 客户关系管理的翻译 客户关系管理的解释 客户关系管理的发音 客户关系管理的...
CloudCC CRM focuses on CRM customer relation management and CRM customer experience management, which is very powerful in managing customer relationship. CloudCC mobile CRM App allows your sales team to communicate with customers anytime, anywhere.
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CRM是customer relationship management（客户关系管理）的缩写，它是一项综合的IT技术，也是一种新的运作模式，它源于“以客户为中心”的新型商业模式，是一种旨在改善企业与客户关系的新型管理机制。通过向企业的销售、市场、服务等部门和人员提供全面及个性化的客户资料，并强化跟踪服务、信息分析能力，使他们...