客户关系管理(Customer Relationship Management,简称crm系统),是指企业为提高核心竞争力,利用相应的信息技术以及互联网技术协调企业与顾客间在销售、营销和服务上的交互,从而提升其管理方式,向客户提供创新式的个性化的客户交互和服务的过程。其最终目标是吸引新客户、保留老客户以及将已有客户转为忠实客户,增加市场。它包...
With customer relations management (CRM) you can create a record of contacts (individuals) and organizations (companies) and relate them to issues. By default, contacts and organizations can only be created for top-level groups. To create contacts and organizations in other groups, assign the ...
In the future, it’s highly possible that CRM initiatives will focus on the “management” aspect of customer data, while CEM/CXM initiatives will focus on the “experience” aspect of customer interactions. When businesses merge the principles of customer relationship management and customer experien...
1.CRM CRM，即Customer Relationship Management，意思是客户关系管理。其核心在于客户的管理，以建立、发展...
Customer Relationship Management (CRM) helps companies to gain an insight into their customers and their buying behaviour.
CRM 释义 n. Committee on Medical Research and Public Health 医学研究与公共卫生委员会(欧洲经济共同体);Customer Relationship Management 客户关系管理 大小写变形:crmCrM 实用场景例句 全部 SomeCRMproviders, such as PDSC, are focused on service.
CRM as a Technology:A technology product that promotes digitalization and records, describes, reports, and analyzes all interactions between a business and its customers. Also called a customer relationship management program, software, system, or solution. ...
CRM (Customer Relations Management).A definition of the term "CRM" is presented, which refers to a marketing abbreviation that means customer relations management.EBSCO_bspIcsc Dictionary of Shopping Center Terms
数码星辰的宇宙盾CRM系统,也称移动CRM(Mobile Customer Relationsip Management)数码星辰的CRM系统是集信息处理技术、移动通信技术、地理信息处理,信息采集技术于一身的可以在移动环境下使用的客户关系管理软件。数码星辰的移动客户关系管理系统支持智能手机、PDA、笔记本以及桌面电脑的客户关系管理业务处理,即可以用在企业内网...
CRM Human Management and Artificial Intelligence All of the computer software in the world to help with CRM means nothing without proper management and decision making from humans. Plus, the best programs organize data in a way that humans can interpret readily and use to their advantage. For su...