Six of these counsellors participated in a microcounselling programme which taught the skills of nonverbal communication, questioning, reflecting, listening, self-disclosure, reinforcement, opening and closing. The data base for the study consisted of videorecordings of each subject's participation in ...
quality rapport: “if there is no relationship between you and the other person, then the method of counselling is not going to work” (Joseph). All young people described needing open and authentic helpers: “…teenagers can tell when someone’s bullshitting them…” (Áine). Many of the...