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If you can connect to the internet via another source (e.g. mobile phone) you can report broadband faults online. However in my experience these take a week to be marked as "resolved", and after that the problems persist.Engineers apparently can only be booked on weekdays during business ...
You’d simply need to inform us when and where you move to. It may take different forms, but you’ll no longer be tied to a specific exchange area. If I only want broadband, do I need a phone line too? In most areas, you will be able to get broadband without a phone line. ...
I spent 2 hours on the phone by being transferred from one department to another between BT and EE and nobody seems to even care when trying to cancel the service although I upgraded from BT to EE and mine wasnt even a cancelation - I paid every month £32 for a 3 MB Line and at...
You pay line rental so Openreach are responsible for the line from the exchange up to and including the Master Socket. For external faults on the Openreach network phone BT Faults. Simply dial 151 after you have verified that the problem is on their wiring, and not your own. *Note* Dampne...
If your BT home phone account goes into debt management and a restriction on calling is placed on home phone line, we will automatically place the same restriction on the use of the Service by any user. If you move home resulting in a break in your BT home phone service, then until suc...
We buy access to fixed-line and broadband infrastructure from Openreach, and we use EE's mobile network to provide mobile phone services. Led by Marc Allera CEO, Consumer Enterprise We sell communications and IT services to businesses and public sector organisations in the UK and Ireland. We ...
Twice i have gone through the experiences of most comments here getting faults sorted out and twice I started getting land line calls re the "we are Microsoft BT support team scam " wanting to take over my pc to "sort out speed and connection issues ". Then my spam messages went through...
The following Clauses apply to use of the BT One Phone Portal, My BT Business Account and Alert Client. They apply in addition to: (a) The Order Form (including the BT One Phone Coverage Plan and where applicable the Flexible Caller Line Identity (CLI) Extra – Order Form) (b) The ...