Got a question about your BT Business product or service? Get quick help from us online, or call 0800 800 152 if you still need support.
If you can connect to the internet via another source (e.g. mobile phone) you can report broadband faults online. However in my experience these take a week to be marked as "resolved", and after that the problems persist.Engineers apparently can only be booked on weekdays during business ...
have a suitable BT residential telephone line with an eligible BT call plan; disable any call divert products on your home phone line both while you set up the Service and when any other user registers to use the Service (you can re-instate these products after the set-up or registration...
Twice i have gone through the experiences of most comments here getting faults sorted out and twice I started getting land line calls re the "we are Microsoft BT support team scam " wanting to take over my pc to "sort out speed and connection issues ". Then my spam messages went through...
A digital phone line allows you to make and receive calls like you’ve always done. The difference to a traditional line is that your calls are made over the internet instead of telephone wires. You can use the Cloud Voice Express app on your phone. This allows you to use your business...
Telephone Engineer Local Independent Ex BT - Broadband faults slow Internet. Move Master Socket & Router. WiFi & Fibre upgrade problems. Renew cable. Call NOW!
Expert Telephone and Broadband Independent Ex National Service Provider engineers, move router, extra telephone points and data cabling Reliable on time appointments, specialised test equipment used for analysing intermittent problems Landlord contracts, care alarms, red care lines, Lift phone faults diagnos...
Openreach's proactive maintenance meant we had 2% fewer copper network faults than in 2017/18, Global Services transformation has enabled 71% of service incidents to be proactively detected. Openreach provided 99% of all customers with their first appointment date for a new service within 12 days...
claimed her firm suffered three consecutive faults in three weeks -each resulting in the loss of the main incoming telephone line and email for days at a time.The firm is now demanding compensation.'I'm very worried as customers will be finding it hard if not impossible to get through to ...
15.6.3 you acknowledge and accept that where a BT mobile connection is being provided faults may occur from time to time and the Service may be impaired by various factors which include (not an exhaustive list): (a) local geography and topography; (b) wea...