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If you can connect to the internet via another source (e.g. mobile phone) you can report broadband faults online. However in my experience these take a week to be marked as "resolved", and after that the problems persist.Engineers apparently can only be booked on weekdays during business ...
My sister and I have recently tried to contact BT to help our elderly mother to find out how she can have her broken BT set box replaced. It has taken a ttoal of 6 hours, 14 telephone calls on the phone over 4 weeks and being cut off 3 times over 3 days. The person on the en...
Telephone Engineer Local Independent Ex BT - Broadband faults slow Internet. Move Master Socket & Router. WiFi & Fibre upgrade problems. Renew cable. Call NOW!
In order to set up the Service you must; have a suitable BT residential telephone line with an eligible BT call plan; disable any call divert products on your home phone line both while you set up the Service and when any other user registers to use the Service (you can re-instate the...
A digital phone line allows you to make and receive calls like you’ve always done. The difference to a traditional line is that your calls are made over the internet instead of telephone wires. You can use the Cloud Voice Express app on your phone. This allows you to use your business...
This segment is experiencing a technology migration from the legacy Public Switched Telephone Network (PSTN) to Internet Protocol (IP). The UK Government actively supports this. In Consumer, fixed internet connectivity is increasingly essential to our individual and household customers, with each using...
On the 23rd, August, a storm caused a major service outage in my area - essentially a tree fell on multiple lines in the street leaving some residents with no internet. I work from home, and I must have access to the internet, however, I'm sympathetic to problems occurring from time ...