“I would define customer service as meeting a person’s needs with efficiency and a good attitude. When I used to volunteer at my high school’s concession stand, people would get frustrated after standing in the long lines. To put customers at ease, I would smile and be friendly with t...
How do you answer 'What is good customer service' in a job interview?EDIT Answer by Stephanie Shepherd CONFIDENCE VOTES 21 A+ The one with the best references. There is no right or wrong answer. They want to know what you think good customer service is. For me, it's not abo...
Read more: Second Round Interview Questions 3. Don’t Give a One-Size-Fits-All Answer It’s easy to assume there’s one “true” answer, but just as “good” means different things to everyone, so does good customer service. For some, it’d be just doing their job properly. For oth...
But none of the customers ever said that I seemed unfriendly, plus my customer service feedback was fine. 15+ More Second Interview Questions Alongside the common second interview questions listed above, you should also expect questions specific to your profession, role, or individual circumstances...
SITUATIONAL JUDGEMENT INTERVIEW QUESTIONS AND ANSWERS Question 1:What would you do if a customer complained about a product or service to you? Tip to answer:When answering this question, outline the approach you would take to ensure the customer is satisfied. Consider the employer’s values, cult...
mention positive things about your previous position that will be part of the new job and mention negative things about your previous position that won’t be part of the new job. For example, if you’re applying for a customer service job and you worked nights but the role you’re interv...
Fast-Paced Environment Interview Questions Server Example Answer When the restaurant is busy, I’m in the zone. I love working with a tight-knit team to pull off great service and efficient use of time, especially when things are hectic. In my last role as a server, we had a corporate ...
5、 Can you tell me a time when you demonstrated…?(Strong leadership/excellent customer service)...
Do you remember the days when selling Avon, entering data into spreadsheets, and answering customer service calls were the only options for people who wanted to work without spending 40+ hours a week at the office? Well, those days are gone. Don’t get me wrong – jobs like those have ...
However, they usually do not have a lot of direct customer contact. Therefore, if your ideal environment involves a lot of customer service, this position may not be for you. Step 4. Read up on the company’s corporate culture As mentioned, it is important to know about thecompany’s wo...