This is not the first time that restaurants in India have expressed concern around private labeling, inJuly 2021, NRAI had filed a complaint against Swiggy and Zomato stating that the two were hiding customer data from restaurants and using it to create their own private labels. The complaint ...
Moreover, Zomato’s customer service provides online customer support with a mandatory rating mechanism. Customer support chat is available round the clock and call services are available to customers in case they feel the need to inquire about any problems they might face. It provides different in...