This feature offers an approximate time of arrival and lists your delivery partner's name and contact details in case you need to provide delivery instructions in between orders. Additionally, you have the option to get in touch with the restaurant to discuss any cooking instructions you may ...
But lately I have faced payment issue problems and when you try to contact them, they do not have a phone number but through the app, I have spoken to multiple representatives, one named Manisha who said that the wrong payment refund would be reserved within 24 hours. It's been 14 days...
1. Gold is a premium membership program where the user can avail one complimentary dish or 2 complimentary drinks at partner restaurants. 2. Piggybank is a loyalty program where the user earns reward points on every order. 10% of the order amount will be credited to the user Zomato Piggyba...
The government had cracked down against the apps as they went against CERT-IN’scybersecurity directionsfrom 2022, which required VPN providers to store customer details like names, allotted IP addresses, contact number and other details for a period of five years. The IFF pointed out in its l...
The platform must appoint a grievance officer to address complaints and display their contact details. The platform must acknowledge complaints within 48 hours and resolve them within one month. Platforms should aim to partner with the National Consumer Helpline. ...
AOV (Average Order Value) is a function of the price of food at restaurants and the number of people the food is being ordered for. Everything else being equal, the AOVs are higher for orders from premium restaurants. Zomato’s AOV has increased steadily over the last seven quarters. ...
Food aggregator Zomato will be removing all AI-generated food images from its platform by August end to prevent a breach of trust.