such as during Hurricane Sandy and a severe winter storm in New York, had faced customer backlash. The company had defended the practice, claiming that higher prices encouraged more drivers to take to the roads and accept
If a customer cancels an order while a delivery partner has left with the package, the app will charge them the cancellation fee, which amounts to 100% of the order amount. The app will then display the cancelled order to other customers within a three km radius of the delivery partner ...
such as during Hurricane Sandy and a severe winter storm in New York, had faced customer backlash. The company had defended the practice, claiming that higher prices encouraged more drivers to take to the roads and accept