Zoho Desk streamlines customer service, boosts agent efficiency and deliver lasting customer experiences.
We've been using Zoho Desk for over a year now, and it has transformed our customer support operations. The ticketing system is incredibly intuitive and has helped us keep track of customer issues without anything falling through the cracks. The automation features are a lifesaver, as we’ve ...
Monitor daily activities across the Desk account with an audit log The audit log provides a complete overview of what actions were taken, when, and by whom, in chronological order. By monitoring every activity, admins can take necessary measures to revert any action that was unintended, pinpoin...
Operating System Windows 7 / Windows 8 / Windows 10 / Windows 11 User Rating Click to vote Author / Product Zoho Corp. / External Link Zoho Desk is a cloud-based help desk solution designed to help businesses of all sizes to deliver top-notch customer service with a wide array of ...
If you’re not using other Zoho software like Zoho campaigns for advanced email marketing or Zoho Desk for customer service, you’ll need to check if external tools are available via Zoho CRM’s marketplace. And even then, the number of extensions you can have is limited based on the ...
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You can now override system-generated TDS amount in both sales and purchase transactions. Once you've enabled TDS, the TDS Override option will be shown in the transaction creation page as a dropdown. 29 August 2023 Disassociate Sales Order From Voided Invoice You can easily disassociate linked...
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3. Overview Security governance, in general, is a strategic approach that helps an organization protect itself with a boundary of cybersecurity. This allows businesses to enforce critical security measures not only through firewalls and software but also through policies and procedures for users. It ...
I have been using Zoho Assist for more than 5 years. I work for a small public library system with 4 branches and I am the only "tech" person, so if something goes wrong at another location I have to be able to remote into that computer. ...