Zoho Desk, part of the Zoho One package At the heart of Zoho's ecosystem is Zoho One, the all-in-one package that gives you access to the enterprise level of Zoho's most popular apps. With a single subscription, you can access more than 45 apps to run marketing, sales, finance, HR...
Zoho Desk: What's new in 2024 | Feature release Zoho Desk's 2024 release is here! This year, we are bringing you a range of highly-anticipated features, including some that are designed to meet unique and industry-specific needs. With solutions for personalization, automation, AI, ticket ...
8.Zoho Desk– Best help desk CRM software There are many reasons to consider Zoho Desk, ranging from its artificial intelligence offering, Zia, to its seamless integration with other Zoho products like Zoho CRM. One feature to consider is ZohoDesk’s community forums, which allow you to create...
Service Desk It is not unusual for IT professionals and service teams to use “help desk” and “service desk” interchangeably—if for nothing else, they sound nearly identical—service teams are help teams, right? Therefore, it seems the only difference is semantic. However, this is not ...
We have added the option to record payment when an invoice is created as part of the automated sales order cycle. 20 June 2023 Regional Language Support You can now use Zoho Inventory in Tamil, Telugu, Marathi, Gujarati, or Kannada by changing the language preference under Settings > Organizat...
What is Zoho Show for Confluence? Zoho Show is an online presentation software that lets users create, edit, share, collaborate, and deliver presentations from anywhere. Confluence is a powerful collaboration tool that gives teams the power to create, organize, and publish meeting notes, project...
Zia is Zoho's AI-assistant that can suggest solutions to questions using your knowledge base. Zoho Desk's AI, Zia, acts as a sidekick for your agents to help them focus on personalizing experiences. It also acts as a 24/7 assistant for customers by tapping into the knowledge base to pro...
Zoho Desk Integration Automate daily business activities, track sales, and engage customers across different platforms for better team collaboration. Zoho CRM Intergration Gain a 360-degree view of customer interactions with brands or companies by integrating the contact center system to ensure a holistic...
Scalability Is Important for Cloud Help Desk Software You should also think about the scalability provided by the program. At first, you might be happy with the free plan, but your business will probably grow if you find the right program to help you. As your business continues to grow and...
Site24x7's parent company Zoho Corporation is listed as an Advanced Partner for Lambda solutions in AWS. With this partnership, you can also contribute to the APN blog along with us and share your experience using Site24x7 to solve problems on AWS. January 18, 2022 AppLogsPlatformEnhancement...