Select Troubleshooting help from the available options. Choose the Internet option and follow the prompts. If your issue can’t be resolved, you’ll be connected with a live chat agent. Refer to the additional troubleshooting tips below if you’re still having an issue. Troubleshoot using xfin...
Ask Xfinity Assistant. Xfinity On Campus StudentsIf you’re an Xfinity On Campus student: Go to xfinityoncampus.com. Sign in with your university login. Go to the Support tab. Select the Live Chat icon. From there, you’ll be able to connect to a live chat agent for help. ...
our live specialists can help. chat with an agent internet essentials 75 mbps internet essentials plus 100 mbps what is internet essentials? internet essentials provides affordable home internet for qualifying households ($14.95/mo for up to 75 mbps, or $29.95/mo for up to 100 mbps) — as ...
our live specialists can help. chat with an agent internet essentials 75 mbps internet essentials plus 100 mbps what is internet essentials? internet essentials provides affordable home internet for qualifying households ($14.95/mo for up to 75 mbps, or $29.95/mo for up to 100 mbps) — as ...
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This is a horrendous company in terms of customer support. They clearly do Not value their customers. The app they advertise as so helpful doesn’t replace the need for help of a live agent. It doesn’t help making changes on a persons account when that individual isn’t tech savvy. The...
Chat Support If you have a quick question or prefer a more convenient method, the chat support option might be your best choice. Xfinity offers a live chat feature on their website where you can interact with a support agent in real-time. Simply visit our website, navigate to the support...
If there are no other outlets to try, select I Don’t Have Another Outlet so we can help schedule a technician visit. Notes: If any other error occurs during activation, you'll be connected with an agent through text messaging for help. If an agent is unavailable to chat by text, we...
If you need to troubleshoot services like your Xfinity Wi-Fi connection, you can turn to Xfinity’s phone callback service or live chat to speak to an agent. The support guide section on Xfinity’s website also has articles that walk you through the installation process and show features...
Just had the most agonizing help call from Xfinity agent, trying to get to bottom of this password issue. Asked me same questions over and over. Agent tried to tell me Flex box was not compatible with my docsis 3 compatible modem. I was watching a movie last night on...