The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant. Need additional support from us? Chat with an agent.Related...
If you want to return a phone within 14 days but don’t want to cancel the line associated with that phone, chat with an agent to provide the IMEI number for an Xfinity Mobile-compatible phone you'd like to use on that line moving forward. To check if your phone is compatible with ...
our live specialists can help. chat with an agent internet essentials 75 mbps internet essentials plus 100 mbps xfinity mobile only pay for what you need with our by the gig mobile data option, you can share 1 gb across all lines and enjoy unlimited talk — all on the most reliable 5g ...
@user_bo91e0 I had a chat agent send me 2 new sims. I gave her the IMEI numbers off both new phones and she said we'd be golden with the new sims. The sims arrived a week later, and they were both tagged to our...
user_f881o0, you're very welcome, I look forward to working with you more on this. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's ...
After going rounds with xfinity chat in which their support did not have an answer to my question, I spent an hour on hold to speak to an agent who me to uninstall the app and wait five to ten minutes and then reinstall. Agent wouldn’t listen to me telling her that I had already ...
If you want to chat with someone from ASL (American Sign Language) to submit an application click below: ASL Support is available Monday through Friday between the hours of 1:00 PM to 9:00 PM EST. Yes, the Internet Essentials site is set up to be compatible with screen readers for thos...
Chatea con un agente Internet Essentials 75 Mbps Internet Essentials Plus 100 Mbps ¿Qué es Internet Essentials? Internet Essentials ofrece Internet doméstico asequible para los hogares que reúnan los requisitos ($14.95/mes para hasta 75 Mbps, o $29.95/mes por hasta 100 Mbps), así como co...
When you finally can get through to a live agent, the calls go to off shore call centers. There seem to be few American based call centers or Supervisors to deal with more complicated issues. The off shore call centers are often counter productive to giving customer support! And by the wa...
Live Chat Support Communities Agent Assist Omnichannel Routing Guided Workflows Overview Social Publishing and Engagement Employee Advocacy Social Marketing for Distributed Teams Works Best With Social Listening Social Advertising Conversational Commerce