Choose the Internet option and follow the prompts. If your issue can’t be resolved, you’ll be connected with a live chat agent. Refer to the additional troubleshooting tips below if you’re still having an issue. Troubleshoot using xfinity.com If you can't download the Xfinity app or ...
You’ll want to troubleshoot that device and double check to make sure you haven’t paused it. Note: if you only have one device, we recommend rebooting it and reconnecting it to the network (if on WiFi) before continuing. Note: If you can see your WiFi network on your phone but ...
We are always improving our equipment, and we recommend updating your device every two to three years in order to get the most out of your Xfinity Internet subscription. For specific details on all of our available gateway models, please see below. Note: Looking for your gateway model number?
Troubleshoot with the Xfinity Assistant (available 24/7) Follow the link and click the tile labeled “Troubleshoot Internet.” Xfinity App Follow the link and scan the QR code to download the Xfinity, or simply text “Xfinity app” to 266278.Xfinity...
You have successfully reset your Xfinity router if you strictly adhere to these instructions and troubleshot login issues. Xfinity Router Configuration After Reset You must set up the router again to access the internet after a reset. For this, ...
If you want to troubleshoot this yourself, please seeInternet Troubleshooting Tips. If you can't find the problem or you'd rather have Comcast take care of it and an employee does not respond to your message here, call them at the phone number on your bill ...
Xfinity customer service phone number Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. So before ...
You can use NetSpot to optimize your Xfinity® Internet speed. NetSpot is a professional wireless site survey and WiFi analysis app for Windows and macOS. With NetSpot’s toolset one can troubleshoot and improve their WiFi network with just their laptop at hand. How to Perform a Simple Xf...
You can troubleshoot any issues that come up with your Wi-Fi instead of reaching out to a representative and then, depending on them to fix the problem. If however, there is a need for an expert to intervene, you can always reach out tocustomer supportfor any issues. Help is available...
· View information about your internet usage · View your Comcast Digital Voice number Setup and Troubleshooting: · View or personalize your WiFi name and password · Refresh your X1 TV box and troubleshoot your Xfinity devices · Check the connection status of your devices and get updates on...