Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or WiFi connection. Using the Xfinity app from your mobile device, the Xfinity Assistant, or accessing xfinity.com from your computer provides the same troubleshooting a customer service agent does, but without...
If you are currently renting an xFi Gateway and you’re experiencing issues with your Internet connection, the first thing you should do is perform a full network test using the Xfinity app. Note:The Xfinity app will allow you to easily scan your home network health and troubleshoot the vast...
If you don't see this type of message, but you think there might be a problem with the internet connection, you can check the connection. I need to restart the touchscreen You usually won't need to restart your touchscreen unless instructed to do so by Xfinity Home support. Learn how ...
If Comcast is your internet provider, call them on 1-800-XFINITY (1-800-934-6489). They are available 24/7. By Mr.Computer (Super brain) Comments Share & earn credits Call Cable One's hotline 0 (2) 0 (0) If Cable One is your internet provider, call them on 1-888-204-938...
Issue with Xfinity WiFi connection If you are an Xfinity customer and are having problems connecting to WiFi with your TCL Roku TV, there are a few things you can try before calling your Internet Service Provider (ISP). The first is to restart your WiFi router and then restart your TV by...
Check several apps or websites to ensure that the connection issue is not specific to one destination. Check for local outages using theRogers Network Statusor get status from Rogers virtual assistantAnna. Check that all cables are fastened and secured to the Rogers Xfinity Gateway, ONT device,...
a few months back my house upgraded to 1000mps WIFI with xfinity. ever since then I've been having serious network issues. However my pc is the only device in the house that has issues at all. When I'm doing something like playing games , talking in discord or attending classes via ...
Note: For Xfinity Video Doorbell, the device itself provides the connection to your WiFi Network. If your video doorbell is experiencing connectivity issues, see troubleshooting steps. Other issues Motion activation Issue: Can my camera or video doorbell be motion activated? If your camera has 24/...
Have you connected your light to the Xfinity Home app? Do you know how to control your light from the Xfinity Home app? Is a rule to control your light not working?If you can't control your lights from the Xfinity Home app: Restart the Xfinity Home app. If the problem continues, conf...
Did youpair the lighting devicewith your Xfinity Home system? Verify that your Xfinity Home touchscreen is online. If not,restore the connection. How do I reset my lighting device? The lighting device can be reset, but will need to be re-paired with your system. ...