Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or WiFi connection. Using the Xfinity app from your mobile device, the Xfinity Assistant, or accessing xfinity.com from your computer provides the same troubleshooting a customer service agent does, but without...
If after your ISP has done this, you’re still having issues, please contact our customer support team at 877-300-8837. Can’t find what you’re looking for? The TCL Support Team is here to help. Contact Us
Thank you for visiting our official Xfinity Community Forums support page. We would be more than happy to look into your Xfinity Internet connection issues. Could you please send our team a direct message with your full name and full address? Our team can most d...
Many common WiFi connectivity issues can be solved by restarting your Xfinity Gateway, our all-in-one WiFi modem and router. Before restarting your gateway, it’s recommended to first try our full network test, which will let you know if a restart is the best tool to fix the internet issu...
which directs me to a screen to select my provider, Xfinity--when I do, then I am redirected to the same screen to select Xfinity--nothing seems to work--I rebooted and I am still having issues--none of the trouble shooting tips work--it's happening on bot...
If the light is Flashing White, the Rogers Xfinity Gateway is waiting to be setup. Complete setup using Rogers Xfinity AppTM. Contact Technical Support if you continue to have issues.If the light is Solid Red or Solid Amber the Rogers Xfinity Gateway has lost network connectivity and cannot...
This is valuable information, particularly for anyone who uses this provider and has run into odd connection issues that defy diagnosis and resolution. Thank you for participating in the HP Community. The Community is a separate wing of the HP website - We are not a...
Service Issues: Some customers experienced repeated internet connection problems. Coupled with a cumbersome automated customer service system and difficulty reaching English-speaking representatives, these technical hitches created significant dissatisfaction. Missed Appointments: Professionalism seems to have taken...
Your Xfinity Internet may be slow for different reasons, such as unusually large data usage, connecting to the wrong network, signal interference, your plan’s overall speed, and other technical issues. Here are some steps to speed up your connection: Mind your data usage. If one or more de...
you need to check is whether the splitter is defective. The splitter might stop working and this could create issues for a connection in your Xfinity box. In this case, you will need to replace it with a new one. Or you could just plug in your internet cable without using any splitter...