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Worst Customer Support experience I have had with any type of service throughout my lifetime. An absolute ripoff. You will end up calling many times and spending many hours each time with the promise that they resolved your issue but they never do fix it and if you keep tracking it down...
(xfinityprepaid.com/customer-agreement). Service offered may be modified, withdrawn, or terminated at any time. Xfinity 30-day money-back guarantee does not apply to Xfinity Prepaid Internet service, Gateways, WiFi Modems, Prepaid Starter Kits, or Modem Kits. Starter Kits or Modem Kits received...
SupportInternet Search submit search Activate an Xfinity Gateway or third-party modem with the Xfinity app Find out how you can activate an Xfinity Gateway or an approved customer-owned (third-party) modem using the Xfinity app.Activation instructions using Xfinity app You can activate a device ...
I have repeatedly contacted Xfinity regarding the charge we are getting for " Lmtd Basic Converter $9.85 This Equipment is Inactive, to Avoid Future Charges Please Return The Equipment to your Nearest Service Center." Repeatedly the customer service agent recognizes th ...
Customer support options include a live support chat option, a trouble ticket tracking form, and a support library. Pros: Comprehensive native app support Comprehensive online security and privacy Up to 10 devices can connect simultaneously Cons: Global server network could be larger Difficulties workin...
Update: I found, like some others on the forum, that I had no problem logging into the various customer.xfinity.com pages (billing, account, etc.) when connected via wifi, but always had a problem when connected via ethernet. I much prefer ethernet for my main PC,...
Thankfully, I got my Xfinity transfer PIN by contacting their customer support and successfully switching to a new carrier in a few days. Remember, you will also need an Xfinity account number, which you can easily find on your monthly bill. ...