Many factors can impact WiFi connectivity in your home. If you’re having WiFi performance issues, you can troubleshoot using the Xfinity app from your mobile device, or if you’d prefer, chat with theXfinity Assistantfrom your computer. You can also try following some of the other methods ...
Xfinity tech support If you need to troubleshoot services like your Xfinity Wi-Fi connection, you can turn to Xfinity’s phone callback service or live chat to speak to an agent. The support guide section on Xfinity’s website also has articles that walk you through the installation proc...
Tap Let’s go to chat with Xfinity Assistant to continue. FAQs What’s WiFi Boost Guarantee? The Xfinity WiFi Boost Guarantee provides eligible customers with compatible Xfinity Gateways additional support for connected devices in the home. After performing a Network Health Check in the Xfinity app...
Total incompetence from every tech support member we’ve ever spoken with. Most techs don’t speak English well and communication is terrible. Trying to get through their internal robo system just to reach a human is almost impossible. Cancel your Xfinity setvice! Date of experience: December ...
I received a chat message from xfinity support as follow up, and have shared the same details. I've requested any form of escalation they might be able to offer to either the previous tech or any lead tech type positions to help find a more permanent solution...
It now includes security coverage and Wi-Fi-management software via the Xfinity xFi app (though most new routers offer comparable management tools in their own software) and may save you a little time on tech support calls. Xfinity offers four different models, some of which aren’t compatible...
Just the problem I'm facing. I reached out to online chat support and explained similar problem. They asked me to disconnect the Flex device for 30 sec and then login again but it didn't fix the problem. They have told me that tech support will reach out to me ove...
After going rounds with xfinity chat in which their support did not have an answer to my question, I spent an hour on hold to speak to an agent who me to uninstall the app and wait five to ten minutes and then reinstall. Agent wouldn’t listen to me telling her that I had already ...
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The Xfinity customer service phone number is 800-934-6489. If you want to bypass the phones, you can contact Xfinity online atXfinity Support, where you can chat with a representative at all hours of the day, find an Xfinity location near you or visit a variety of help and support forum...