Having good customer care is critical for the success of your business, and fortunately, there are many ways you can continue to improve your customer care on a daily basis. Read on to find out.
Richard Branson famously said, “A complaint is a chance to turn a customer into a lifelong friend.” This quote from the billionaire entrepreneur highlights how customer care can build your connection with customers—even if you start out on the wrong foot. To...
The model that we go with is fairly simple, if you are or have to be on call as a part of your role you are eligible for the stipend for a cellphone. If performing company business and are public/customer (public records plays a part in t...
Under this circumstance, it is high time that the teachers as well as parents and people from all walks of life took responsibility to address the problem effectively. For teachers, they should take good care of the students, strengthen mo...
The Oxford (or serial) comma is the final comma in a list of things. Please bring me a pencil, eraser, and notebook. The Oxford comma is the one right after eraser. The use of the Oxford comma is a matter of style, meaning that some publishing styles stipulate its use while others ...
IT Service Management (ITSM) is the set of policies, processes and procedures to design, plan, deliver, operate, control and improve customer-oriented IT services.
A mobile app backend is the brain of a mobile app. Among other things, the backend takes care of data processing, storage, and security. The backend operates on the server, and it’s that part of the app that you don’t see, but your mobile app depends on it for functionality. ...
Calendar. Customer. Someone who gets service or arise from a professional company or organization. Before you listen to the passage. Read the questions. Listen and find out the answers. What is the proper way to make a social business introduction. Should you use a hug a kiss or a ...
Customer service ROI: How to measure and improve it Customer service ROI is the total impact of investments in improving support quality and efficiency. Learn how to calculate and improve ROI in this guide. Article 5 min read Lifelines for the frontline: How IRC delivers critical customer service...
It isn't enough to have a customer service plan in place. It also needs to be effectively executed in order to reap the benefits. But before we look at how to be effective, it's important to explore bad customer service. Bad customer service is any communication or experience where a co...