Explore the significance of presales. Learn what it is, why it's important, and how to do it well to increase wins.
A great product with poor customer support is a tragedy. However, when backed by excellent customer service, pre-and post-sale, an average product does exceedingly well. The purpose of after-sales service is to increase loyalty among customers and make them yourbrand advocates. Engage your custo...
Founded in 2014, Casper was valued at more than $1.1 billion by 2019, and year-over-year sales continue to grow. Casper sells mattresses and related items online as well as through a limited number of physical showrooms and partnerships with companies like Target. The Blonde Salad is another...
What is a Sales Quota? Asales quotais a predetermined amount of sales that a sales team is expected to achieve within a specified time frame to earn their target incentive pay. Sales quotas are an essential measurement of success for sales teams. Its purpose is to provide a clear performance...
Get alerts for critical events: The provisioning service provides alerts for critical events and allows for Log Analytics integration where you can define custom alerts to suit your business needs.What is SCIM?To help automate provisioning and deprovisioning, apps expose proprietary user and group API...
What is proof of delivery or proof of shipment? Proof of delivery refers to online or physical documentation from a shipping company that includes: The date of delivery and a “delivered” status of the item or service. The recipient’s name and address that matches what’s shown on the Tr...
The customer agrees to pay for a product or service for a period of time, and the business fulfills that offer as long as the customer completes their recurring payments. When the contract is up, the customer has the option to renew or cancel their subscription. Growing in popularity, the...
Sales enablement is the support given to the sales team to effectively and efficiently move buyers through the buying process, increase close rates, and improve sales and revenue. Enablement programs can also support other customer-facing teams, such as customer service and customer success, to he...
Personalisation is your secret weapon! Consumers shopping online want tailored experiences from brands – in fact, a recent survey found that 66% of people expect businesses to understand (and meet) their unique needs and expectations8. To give your customers a person...
DevSecOps integrates security into every part of the SDLC—from build to production. In DevSecOps, security is the shared responsibility of all stakeholders in the DevOps value chain. DevSecOps involves ongoing, flexible collaboration between development, release management (or operations), and securit...