Boost customer loyalty with superior after-sales service. Discover how Whatfix can streamline your support process for optimal results.
A great product with poor customer support is a tragedy. However, when backed by excellent customer service, pre-and post-sale, an average product does exceedingly well. The purpose of after-sales service is to increase loyalty among customers and make them yourbrand advocates. Engage your custo...
In affiliate marketing, affiliates earn a monetary commission by promoting a company’s product or service using an affiliate link. An affiliate is rewarded a commission for providing a specific result to a merchant or advertiser. The reward action can be a sale, lead, download, signup, or ot...
What is email marketing, and how can this digital marketing channel help businesses connect with potential customers, raise brand awareness, build customer loyalty, and promote marketing efforts?
Parallels integrations with several top IaaS providersto enhance its remote application server and desktop-as-a-service solutions. Here is a brief roundup of the key providers: 1. Amazon Web Services (AWS) AWS provides an extensive range of cloud solutions, including computing power, storage, and...
Field service management centralizes information into one CRM. Everyone is connected on the same CRM system and data is available in real time on any device.
WHAT IS SERVICE DELIVERY? Service delivery is a business idea and framework, the main goal of which is to provide services from a vendor to a customer. This includes the regular interactions between the two parties throughout the entire process of the business supplying the service and the clie...
In affiliate marketing, affiliates earn a monetary commission by promoting a company’s product or service using an affiliate link. An affiliate is rewarded a commission for providing a specific result to a merchant or advertiser. The reward action can be a sale, lead, download, signup, or ot...
Set Clear, Achievable Goals: Align quotas with your sales strategy and guarantee they’re based on historical data. This way, you’ll have realistic expectations and a clear path to success. Communicate Openly: Regular communication is essential. Pre-communicate quota expectations and hold one-on-...
SaaS is not a new concept. In fact, web-based applications delivered by application service providers (ASPs) actually pre-date the "cloud computing" concept as we know it today. Early applications delivered using the SaaS model often focused on sales force automation (SFA), customer relationship...