Check out if you're entitled to Delay Repay and learn more about how you can claim Delay Repay compensation if your train was delayed.
Many train service providers with journeys bookable through the trainline offer compensation as part of the Delay Repay scheme. If you experience an unplanned disruption which delays your journey for more than 30 minutes, you may be eligible for compensation. Find your train company here to find ...
Find out more aboutcompensation due to SNCF disruptionon our help page, or keep reading for a summary. Good to know (FAQs) Travelling with SNCF? Find out everything you need to know about luggage allowance, pets and other SNCF onboard facilities here ...
to depends on the ticket you have. For example, you may receive different compensation if you have an Anytime Day Return or an Off-Peak single than if you are a Weekly Season Ticket holder. For more information on Delay Repay, visit ourhelp guideto claiming compensation for a delayed ...
Journey fine but 32 mins late in Glasgow. I tried multiple times to claim my compensation online to no avail. I am 76 and relatively adept with iPad but got so frustrated trying to claim gave up. Would be good customer service if you could refund me now please. L.MCINTOSH. ...
Please refer to my email regarding compensation which I still haven’t received for the delay from Manchester to London. My train was advertised as 30 minutes late but after waiting 10 minutes I was directed onto another train that should have left 20 minutes earlier! I actually arrived at my...
You may be able to get a refund or compensation for delays to your journey. Visit our help guides torefunding a UK train ticketandDelay Repay UK compensationto find out more. Need assistance during your journey? Read ouraccessible train travel guidefor more details on accessibility on UK train...
Last update: Thursday 19th December 2024 Useful strike information Individual train operator updates The following train operators have announced specific changes that apply to their services. We’ll keep this section updated as more information becomes available. ...
Overcrowded train. Over 2 hour delay on a 3.5 hour journey. Boiling hot train. Poor service bad communication regarding delay. Terrible journey. Going there absolutely fine, but coming home was another issue. Train was cancelled and one after next one cancelled too! So the train that I eventu...
Find out more aboutcompensation due to SNCF disruptionon our help page, or keep reading for a summary. Good to know (FAQs) Travelling with SNCF? Find out everything you need to know about luggage allowance, pets and other SNCF onboard facilities here ...