To claim Delay Repay, you’ll usually need to fill in a claim form on the train company’s website. We recommend you have the following information to hand in order to claim Delay Repay effortlessly and ensure you get the right amount of compensation: ...
Caledonian Sleeper CrossCountry Elizabeth Line Gatwick Express Great Northern Greater Anglia and Stansted Express Hull Trains London Northwestern Railway Lumo Northern South Western Railway and Island Line Southern TransPennine Express West Midlands Railway ...
Many train service providers with journeys bookable through the trainline offer compensation as part of the Delay Repay scheme. If you experience an unplanned disruption which delays your journey for more than 30 minutes, you may be eligible for compensation. Find your train company here to find ...
DB offer compensation in the form of vouchers or cash refunds for delayed journeys. The amount of compensation is conditional on the length of delay – the rules are listed in the table below. Delay length Compensation amount 60+ minutes ...
to depends on the ticket you have. For example, you may receive different compensation if you have an Anytime Day Return or an Off-Peak single than if you are a Weekly Season Ticket holder. For more information on Delay Repay, visit ourhelp guideto claiming compensation for a delayed ...
Delay Compensation 30 mins – 2 hours 25% of your ticket price 2 hours – 3 hours 50% of your ticket price Over 3 hours 75% of your ticket price You must apply via the form on SNCF’s website within 90 days of your journey. Luckily, our app will notify you automatically if you ...
Eurostar offer compensation in the form of e-vouchers or cash refunds for delayed journeys. The amount of compensation is conditional on the length of delay – the rules are listed in the table below. Note: you would choose an e-voucher or cash refund, not both. Refund rules Delay E-...
Eurostar offer compensation in the form of e-vouchers or cash refunds for delayed journeys. The amount of compensation is conditional on the length of delay – the rules are listed in the table below. Note: you would choose an e-voucher or cash refund, not both. Refund rules Delay E-...