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9.6 SplitSave tickets in the UK 9.7 Prix Futés in France 10. Acceptance of Terms and Conditions By using our booking service or making a booking with us, you’re agreeing that you’ve received these Terms and Conditions in a way that you can understand clearly you accept the most recent...
If you have any problems or issues during the process, just give a ring to their customer service for assistance. How to get a refund from a Trainline ticket If you’re aiming to get a refund from a Trainline ticket, bear in mind that not all the ticket types are allowed to do so,...
You can’t even find their customer service email on their website and I had to find it via google. The team is obviously based offshore as all their emails were sent at 3am. They don’t have a complaint procedure and no matter what you say, their response is always a polite fxxx ...
Trainline Business EU is the solution that leaves no one stranded at the platform. Whether you want to head across Europe or skip queues with etickets on select…
I use trainline frequently to purchase tickets as I travel by train to visit my grown children and visit different places in the UK. I feel I get a good choice of tickets but do have to spend a fair amount of time toing and froing to find the best deal.Trainline have always been pro...
Trainline’s top customer support channels are email, chat and voice and Freshdesk provides a single unified experience across all these platforms for both agents and customers. Speaking about the integration Iain says, “Freshdesk is connected to our telephony solution such that tickets are automatica...
You can’t even find their customer service email on their website and I had to find it via google. The team is obviously based offshore as all their emails were sent at 3am. They don’t have a complaint procedure and no matter what you say, their response is always a polite fxxx ...
You can’t even find their customer service email on their website and I had to find it via google. The team is obviously based offshore as all their emails were sent at 3am. They don’t have a complaint procedure and no matter what you say, their response is always a polite fxxx ...
Contacting the relevant supervisory authority You can make a complaint about how your personal data is used to the relevant supervisory authority. If you are a UK customer, you can find out more at thislink.If you are based within the EU, you can find out morehere....