I use trainline frequently to purchase tickets as I travel by train to visit my grown children and visit different places in the UK. I feel I get a good choice of tickets but do have to spend a fair amount of time toing and froing to find the best deal.Trainline have always been pro...
Trainline Privacy Notice(Annual railcard) Vue Privacy Notice(1 ticket every month + 10% off food and drink) PizzaExpress Privacy Notice(20% off food) If you use the auto-spreadsheets feature to transfer transaction data into your Google Drive account, we’ll share this information with the Go...
Richard Rowson of web-based company 'thetrainline.com' delivered a paper on Innovation in Customer Experience in the new Severn Trent Centre, in Coventry in February. Richard is the Product Director for the company who make one fifth of all UK online train journey sales. This was the second...
Currently, it lacks some more advanced features found in other train ticket purchasing apps, such as TrainLine. For example, Push Notifications, and an Apple Watch companion app. However, there's no harm in having multiple train booking apps installed, and picking the one which gives the best...
Sam EvansInternational Greetings (UK) Ltd Having a framework really boosts confidence in this area, especially if you are new to leadership. I found the conflict management especially beneficial. The trainer was brilliant, friendly and engaging, with boundless enthusiasm. You know, from his presentat...
After implementation, Trainline has noted improvements in their business, fuelled by various capabilities of the Freshworks ecosystem. These include: Increased customer satisfaction:Customer satisfaction is the most important metric for Trainline. With the implementation of bots and self-service options, thi...
Trainsplit is much better than trainline, trainline are unresponsive, have been rude in the past and charge more for refunding tickets. Trainsplit are very reasonable and their website is easy to use. Date of experience: February 04, 2025 UsefulShare Reply from TrainsplitFeb 5, 2025 Your ...
Chiltern Railways are, in my opinion, one of the best UK train companies, almost nothing to complain about, their trains are very impressive, especially their silver set trains! I've been between Birmingham and London only once on Chiltern in my life at the time of writing this, and it ...
The actually ticket and QR code had disappeared off the Trainline app after the ticket had expired (how convenient!). So even though I had proof of booking an a booking reference number EMR would not compensate me as I couldn’t provide the actual ticket. What a complete and utter rip-...
A Very poor service provided to customers. Date of experience: January 26, 2025 UsefulShare Advertisement DA David 18 reviews GB Jan 20, 2025 Not Great Northern Trainline… Got to train early and got on the train coach,this was fine and a few minutes before departure announcement comes ...