Check out if you're entitled to Delay Repay and learn more about how you can claim Delay Repay compensation if your train was delayed.
Find out more aboutcompensation due to SNCF disruptionon our help page, or keep reading for a summary. Good to know (FAQs) Travelling with SNCF? Find out everything you need to know about luggage allowance, pets and other SNCF onboard facilities here ...
Delay Repay is a national scheme designed to help you claim compensation for unexpected delays and cancellations to your train journeys. You can use Delay Repay to claim compensation if you're a Weekly Season Ticket holder. But, the amount of compensation you are entitled to depends on the tic...
Last update: Thursday 19th December 2024 Useful strike information Individual train operator updates The following train operators have announced specific changes that apply to their services. We’ll keep this section updated as more information becomes available. ...
An e-voucher can be used to rebook or claim a refund at a later date. E-vouchers are valid for 12 months after the date of the delayed or cancelled service, while refund requests must be made within 2 months. Aftersales - conditions for exchange and refunds How do I check Eurostar ...
If you’d rather, you can claim a fee-free refund before or after your train’s original departure time. Find out more on our SNCF disruption page. TER Tickets for TER trains are usually valid all day, so there is no compensation or refund available for cancelled trains. You can ...