TOPdesk’s Enterprise Service Management software (ESM) lets your service teams join forces and process requests from a single platform. With customer support streamlined across your business, you’ll solve problems faster, communicate better, and offer more value to your customer. One-stop-shop for...
One-stop-shop for all service requests The TOPdesk Self-Service Portal is the perfect hub to combine your internal services – giving customers help with whatever they need, when they need it. The self-service portal lets customers: Log any question or request they have, no matter the topic...
Design your own forms for requests in the Self-Service Portal, and get exactly the information you need from your end users. Service Catalogue Share which services you provide, the terms and conditions, and let customers easily request your services in the Self-Service Portal. ...
Get expert TOPdesk support services for efficient ticketing, problem-solving, and IT service management. Maximize productivity & streamline processes.
Ivanti Service Manager是一个基于云的服务台解决方案,它为自动化工作流程提供了一个灵活而经济的解决方案,并终止了耗时而昂贵的人工程序。它使用户的业务高效、安全、合规。无论你是在寻找票务、IT服务台还是服务管理解决方案,Ivanti都是一个一体化的平台,为适应业务需求提供了一个可扩展的解决方案。
TOPdesk Enterprise Service Management - Create Ticket creates a ticket in TOPdesk and attaches a .csv file of: Assets returned by the selected query or assets selected on the relevant asset page. See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets. Note...
You may have heard of our tagline: Guides to service excellence. But what does it mean? To answer this question, we created this video. It shows a little bit of who we are. What we strive towards. And how we help you achieve service excellence.
“TOPdesk has been around for over 25 years, and we are experts in service management,” says Sybren van Wijk, Technical Product Owner. “We go beyond delivering a software product, to help our customers excel in service management.” Challenge: Efficiently scale to support rapid global expansio...
This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for TOPdesk using SAML.
TOPdesk provides Software as a Service (SaaS). On this page you can find all the up-to-date information on uptime, updates, security, certifications, encryption, privacy, scalability, hosting locations, access, data centers, exit strategy, responsible di