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Scalpers and bots gobbled up tickets that they then resold for exorbitant prices. The fans’ rage reverberated across the internet and down the halls of Congress. The Senate hauled Live Nation’s president and CFO in for a public scolding. At one point, Democratic Sen. Richard Blumenthal of...
He said there were more than 2,000 people ahead of him in line when he got into the Ticketmaster queue and friends of his who were also trying to buy tickets couldn’t because bots were buying up all the seats to the concert. He waite...
He also called for a ban on ticket-buying "bots" — sophisticated software that can snap up hundreds of tickets the moment they go on sale. The ACCC and relevant departments should "enforce the Trade Practices Act et al to stop ViaGoGo's deceptive and misleading co...
Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. We work continuously to provide fans a smooth, safe and fair ticket buying experience. Challenge Competing With Automated Ticket Bots For high demand events, unscrupulous resellers ...
Ticketmaster, often the target of fan anger when tickets to popular concerts get sold out in seconds, is removing an annoyance that can slow down the buying process: the jumble of letters that people need to decipher known as “CAPTCHA.” The puzzles provided by Google Inc. are meant to ...
While the BOTS Act was signed in 2016 to stop scalpers from using bots to secure concert tickets, the legislation has only been enforced one time Stop the Scalpers By Ethan Millman Robert Smith Is 'Not Letting This Go' on Affordable Tickets ...
How did Taylor Swift's Eras tour presale turn so calamitous? Ticketmaster says bots and unregistered fans caused service delays and website crashes.
"I feel like we got cheated," said Wilkinson. "Ticketmaster can profit twice from these tickets. When bots or when people released tickets secondhand, Ticketmaster gets a fee — a portion of the sale price of the ticket, in addition to the fee that they collected the first time they sold...
Live Nation put much of the blame on bots and scalpers who scoop up tickets in order to resell them at higher prices. At least some artists agree with this assessment. In a letter supporting Live Nation, country music star Garth Brooks asked the committee to make scalping illegal. ...