When technology use in the hospitality industry was still in its infantry stage, people would walk into an accommodation, check availability and book the rooms. Then came the telephonic revolution. The guests and the travel agents would call a hotel and book the room whenever they pleased. Some...
virtual reality, and mobile apps, the hotel industry is embracing the future with open arms. Gone are the days of traditional check-in processes and paper maps; today's hotels are using cutting-edge technology to enhance the guest experience. ...
For this aim, a questionnaire was developed and sent to the general managers of hotels in Morocco to collect data and verify the research hypotheses. A sample size of 233 hotels and riads was used. The hypotheses were tested using a partial least squares approach. The results of the ...
In an industry as dynamic as hospitality, staying ahead requires leveraging the right technology. By integrating systems, using data to personalise guest experiences, and strategically upselling, hotels can significantly enhance guest profitability. Events like this are essential for sharing insights and ...
D. (1988). Technology and change in the hotel industry: the case of the hotel receptionist. PhD, The University of ... Mason,S Duncan - University of Durham 被引量: 2发表: 1990年 Service quality in Riyadh's elite hotels: Measurement and evaluation Service quality is measured in the ...
And now that the expectation is in place, the hospitality industry will need to evolve to survive. However, this could present new challenges for smaller and boutique hotels, which do not have the financial clout of larger brands and already struggling to stay open, to front the costs of ...
technology can help traditional culture adapt to the favor of the young people and reach a wider audience in a faster speed," said Ali Yang, founder and CEO of the company, adding that the wider application of digital technology mirrors consumption upgrading in the cultural and tourism industry...
Information and communication technologies (ICTs) have positively contributed to the hospitality industry. In Spain, the third tourism destination in the world, hotels have widely adopted computers and the Internet for the internal processes as well as in their relationships with their providers and cus...
The hospitality industry has a reputation for lagging behind in its tech adoption journey. However, in the past few years, there has been a rapid acceleration of solutions as travelers become more sophisticated, withhigher expectations, and hotels are expected to do more with less. ...
countries [10]. Empirical studies on innovation in the Spanish hospitality industry are limited for different reasons: they show qualitative evidence based on case studies with limited power of generalisation of results; they focus only on a subsector of the hospitality industry, such as hotels [15...