subject: handling deposit题目: 押金的收取no: fo fd 14department: front office department部门: 前厅部job category: 工作范畴:guest service of 46、fice前台员工prepared by:制定人frontoffice manager前厅部经理approved by:批准人distribution 分发:guest service officialassistant managers前台员工,大堂副理effective...
DEPARTMENT:FrontOffice 部门:前厅部 JOBTITLE:DusitClubAssociate 职务:天丽阁接待员 TASKNO:26 序号:26 TASK:ExpressCheck-InInTheRoom 工作职责:在房间办理快速入住登记 EQUIPMENTREQUIRED:PMS、WelcomeFolder、keycard. 所需设备:西软系统、欢迎夹、房卡
SOP-FO-05接受预定1 SSttaannddaarrddOOppeerraattiinnggPPrroocceedduurree 标准操作程序 SOP-FO-05-接受预定 DEPARTMENT:FrontOffice 部门:前厅部 JOBTITLE:DusitClubAssociate 职务:天丽阁接待员 TASKNO:05 序号:05 TASK:TakingReservations 工作职责:接受预定 EQUIPMENTREQUIRED:Telephones、PMS 所需设备:电话、西软...
DEPARTMENT: Front Office Department 部门: 前厅部 PREPARED BY: 制定人 Front Office Manager 前厅部经理 Effective Date: APPROVED BY: 批准人 JOB CATEGORY: 工作范畴: Guest Service Office 前台员工 DISTRIBUTION 分发: Guest Service Official Assistant Managers 前台员工,大堂副理 PROCEDURE: 程序 1. ...
14、that is no longer active in the Front Office but is still active in accounts receivable in the Accounts department.COMP:This refers to complimentary accommodations.COT:Babys bed.CLUB MARQUIS:A program to honor and acknowledge a select group of very special Marriott customers.CONFIRMATION:Record...
: FO-01-001 Issued By : Front Office Manager Effective Date : November 1,2003 Approved By : General Manager Page :1of10 Distribution : mittee/ Department Head A Objective: ? To ensure Front Office associates having a better understanding about the Front office Terminology for easy operation....
FRONT OFFICE TERMINOLOGYLSOP No.: FO-01-001 Issued By : Front Office Manager 4、Effective Date: November 1,2003 Approved By : General ManagerPage: 1 of 10Distribution : Executive Committee/ Department Head AObjective:To ensure Front Office associates having a better understanding about the Front...
CITY LEDGER: A guest’s account that is no longer active in the Front Office but is still active in accounts receivable in the Accounts department. COMP: This refers to complimentary accommodations. COT: Baby’s bed. CLUB MARQUIS: A program to honor and acknowledge a select group of very ...
DEPARTMENT部门: Front Office前厅部 JOB TITLE职务: Receptionist前台接待 TASK NO任务编号: 46 TASK任务: Correction procedure (Page 1of 1) EQUIPMENT REQUIRED: Guest bucket/Fidelio work station WHAT TO DO要做什么 HOW TO DO如何去做 IT WHY为什么 Check Prepare supporting. Get approval Fill correction ...
DEPARTMENT部门: Front Office前厅部JOB TITLE职务: Receptionist前台接待TASK NO任务编号: 16TASK任务: Chase due out room (Page 2 of 2)EQUIPMENT REQUIRED: Fidelio work station, TelephoneWHAT TO DO要做什么HOW TO DO如何去做WHY为什么Decide complimentary late check out time.Input updated departure time ...