Entering Guest Rooms 进入客房 Shoe Shine Service 擦鞋服务 GUEST REQUEST ITEMS 客人要求项目 Guest Request Items 客人要求项 Room Wait Requests 房间等候要求 Work Orders 维修通知单 Allowing Access To Guest Rooms 允许进入客房 Gratuities / Tips 赠物/小费 Chain Of Command 指挥系统 Handling Guest Laundry ...
PAGEPAGE30STANDARDOPERATINGPROCEDURES标准操作程序HSKP-001 LostandFound失物招领HSKP-002 EnteringGuestRooms进入客房 HSKP-003 ShoeShineService擦鞋服务HSKP–004GUESTREQUESTITEMS客人要求项目HSKP-005 GuestRequestItems客人要求项 HSKP-006 RoomWaitRequests房间等候要求HSKP-007 WorkOrders维修通知单HSKP-008 AllowingAccess...
HSKP - 003Entering Guest Rooms 进入客房 HSKP - 004Floor Attendant Services 楼层服务员职责 HSKP - 005Shoe Shine Service 擦鞋服务 HSKP - 006Guest Request Items 客人要求项目 HSKP - 007Babysitting 托婴服务 HSKP - 008Guest Belongings 客人物品 HSKP - 009Room Wait Requests 房间等候要求 HSKP - 010Shi...
STANDARD OPERATING PROCEDURES 标 准 操 作 程 序 Lost and Found 失物招领 HSKP - 002 Entering Guest Rooms 进入客房 HSKP - 003 Shoe Shine Service 擦鞋服务 HSKP – 004 GUEST REQUEST ITEMS 客人要求项目 HSKP - 005 Guest Request Items 客人要求项 HSKP - 006 Room Wait Requests 房间等候要求 HSKP ...
系统标签: 客房 hksop 酒店 中英文 标准操作 失物 STANDARDOPERATINGPROCEDURES标准操作程序HSKP-001LostandFound失物招领HSKP-002EnteringGuestRooms进入客房HSKP-003ShoeShineService擦鞋服务HSKP–004GUESTREQUESTITEMS客人要求项目HSKP-005GuestRequestItems客人要求项HSKP-006RoomWaitRequests房间等候要求HSKP-007WorkOrders维修通...
What should be done first when entering the guest room? 进入客人房间时首先应该做什么? Allow the guest en ter the room first and proceed accord ing to one of the follow ing seen arios: 先让客人进入房间,按照下列其中一种设想进行: -If the bellma n is wait ing in front of the door, le...
VD room tips can be collected as soon as the Floor Atte ndant knows the room is vacated by the guest.小费一般在为房间服务时收取。VD房的小费在楼层服务员知晓客人腾出房间时收取。STANDARD OP ERATING P ROCEDURESSubject:CHAIN OF COMMAND指挥系统Effective Date:4. 2010Policy No:HSKP-009Issued by:...
1.Entering the guest room (Follow How to enter guest room SOP) 进入客房(按如何进入客房的标准操作程序操作) 2.Check if there are any special requests from the guest 查看宾客是否有任何特殊的要求 3.Hang the “We are servicing your Room’ card on the door and close the door completely 在门...
1.We Are Servicing Your Room Card “正在清洁”指示牌 2.Turn Down Room 开夜床的房间 Module 10.2 How To Turn Up Guest Room 如何整理已开夜床的客房 KEY 索引 STANDARD 标准 PROCEDURE 程序 PHRASES/VERBIAGE 相关用语 Before entering a guest room, we will knock or ring, wait ten seconds, and kn...
Open the guestroom door with the guest key (making sure it works before the guest arrives), hold the door open and insert the key into the master switch. 用客人钥匙打开客人房间(确信在客人到达前已准 备好房间),开门后,把钥匙插入总的电源开关。 What should be done first when entering the gu...