TicketingBot Tiger 要 Tikit Tikit Virtual Agent 波狀符號會議小幫手 TimeClock 365 timeghost 時間追蹤 Timeneye 時間追蹤 Udyamo 的 TimeOffs Timeslider Timetastic Timewax TINYpulse Titan 工作區 To-do Checklist for Team 一起 Tonkean Toolkit.law Totara Touchcast touchSMS TR HighQ 追蹤...
Cons: I had no real complaints; it worked as intended and is better than other "ticketing" tools that I have used. Lewis S. Systems and Network technician Hospital & Health Care, 10,001+ employees Used the software for: 2+ years Overall Rating 5.0 Ease of Use 5.0 Features 5.0 Value fo...
Our ServiceNow implementation services cover platform implementation from scratch, enhancement of your existing platform functionality, integrations (e.g., with IT infrastructure management tools, email services, CRM systems) as well as migration projects (from basic-functionality ticketing tools or legacy ...
Ticketing system User interface Hide FiltersMore Filters Sort By: G2 Sort ServiceNow IT Service Management Pros and Cons How are these determined? Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. ...
With a seamless ticketing system to enhance internal collaboration and connectivity, SupportBee offers both customer portal and knowledge base software. In addition to its core internal features, it’s also possible to use SupportBee to create customer-facing search bar-based FAQ portals and ticket ...
Agents can chat with customers to understand their issues and provide instant help. If the issue requires further attention, issue tracking software converts chats into cases with one simple action or click. Telephony Ticketing tools allow you to answer and make phone calls with cloud telephony tec...
Very easy to see who already read the tickets which was not a features with other ticketing system what I have used in past. It is also easy to add or drag any attachments. Which also help for our change management process.Read full review ServiceNow for All Rating: 8 out of 10 ...
Even relatively large operations may not want to dish out the resources and commitment needed to implement ServiceNow if they're mainly interested in core IT service software to handle ticketing and customer service. It would be like importing a professional-grade Yanagiba sushi knife from Japan to...
Learn About ServiceNowSee All ArticlesWhat is ITSM?What is ITIL?What is an IT ticketing system?What is incident management?What is a service level agreement (SLA)?What is the difference between ServiceNow and Jira?What is generative AI?What is service request management?What is IT change manage...
QnABot on AWS is a multi-channel, multi-language chatbot that responds to your customer’s questions, answers, and feedback. QnABot on AWS is a complete solution and can be deployed as part of your IT Service Desk ticketing workflow. Its distributed architecture allows for integrations with ...